Opportunity is missed by most people because it is dressed in overalls and looks like work. - Thomas Edison
We will be at ISS Long Beach, with 3 S.Roques excited for it! Hey Ryan I heard you were going to be at the new Cerritos shop open house is that still happening?Crivelli's Shirts CA
Awesome to see so much conversation there is about S.Roque. Got to admit reading through the posts is a bit humbling - First, I'm going to follow up with everyone who had interest and may have not heard back, I already found a few in our system already, I want to know what's broken and why you didn't hear back from us, then fix that issue as well. We have 30+ machines placed in the US and I'm happy to provide reference of our clients who made the jump to green with us from the buying, installation, after the sale, and total S.Roque experience. Are we perfect, hell no we aren't, but we'll work our butts off for you, even if some of us are hipsters Its good to hear feedback like this, digest it, learn from it, and improve. Thanks for that everyone! S.Roque is an AWESOME machine and it has been a awesome experience working with it so far!
Quote from: Ryanmoor on October 10, 2013, 09:44:29 PMWe will be at ISS Long Beach, with 3 S.Roques excited for it! Hey Ryan I heard you were going to be at the new Cerritos shop open house is that still happening?Crivelli's Shirts CAWe are, November 2nd, 12-6. Details coming out tomorrow. R
Are we perfect, hell no we aren't, but we'll work our butts off for you, even if some of us are hipsters Its good to hear feedback like this, digest it, learn from it, and improve. Thanks for that everyone!
Agree three time I requested pricing 3 times I received the link to the page that let's me request more info. RogerRT screen designs Www.rtscreendesigns. Com
Quote from: Ryanmoor on October 10, 2013, 09:07:47 PMAre we perfect, hell no we aren't, but we'll work our butts off for you, even if some of us are hipsters Its good to hear feedback like this, digest it, learn from it, and improve. Thanks for that everyone! In a economy where a lot of success is landing in the "hipsters" lap, don't let the peanut gallery get you off track. You are running a company many factors larger than most of the people here. Can't argue that success even with name calling . Best wishes.
Quote from: GraphicDisorder on October 11, 2013, 07:20:28 AMQuote from: Ryanmoor on October 10, 2013, 09:07:47 PMAre we perfect, hell no we aren't, but we'll work our butts off for you, even if some of us are hipsters Its good to hear feedback like this, digest it, learn from it, and improve. Thanks for that everyone! In a economy where a lot of success is landing in the "hipsters" lap, don't let the peanut gallery get you off track. You are running a company many factors larger than most of the people here. Can't argue that success even with name calling . Best wishes. No one ever argued Mr. Moor's success, and apparently in only a few hours, due to points brought up here, service from his company has improved. It appears a good thing happened here.For the record, though water long under the bridge, my displeasure with the operation stems from a somewhat disingenuous emailing some years back, that he pretty much just sloughed off. Then again I may well have a different standard on things like this, and could well be in a small minority. Many folks accept a much more Machiavellian style in business than I do. But, to reiterate, if this discussion could both draw Mr. Moor to our humble forum to participate in this and future discussions, and improve the customer service of his operation as well, then it's a win-win.
Since Ryan is here, I have one request: Fire whoever does the packing peanuts in your shipping departments. You have to be losing six figures a year on the amount of packing peanuts that are put in my boxes alone. Seriously.
Quote from: Ryanmoor on October 10, 2013, 09:07:47 PMAre we perfect, hell no we aren't, but we'll work our butts off for you, even if some of us are hipsters Its good to hear feedback like this, digest it, learn from it, and improve. Thanks for that everyone! Does that mean your hipster tech is coming on a fixie bike to do the install?
Quote from: sweetts on October 10, 2013, 01:53:21 PMAgree three time I requested pricing 3 times I received the link to the page that let's me request more info. RogerRT screen designs Www.rtscreendesigns. Com Just to be fair Ryan Moor emailed me today offering to answer any questions I might have. I should also say they started me on the screen printing path with a little silver press and my first training class in Arkansas. I also think they have helped get many people started in their own business and give mega props to Ryan for his work in the industry. RogerRT screen designs Www.rtscreendesigns. Com