"He who marches out of step hears another drum." ~ Ken Kesey
3 options for you buddy Rutland Five stars on CS. All products are first rate (I phone in orders) Tony Chapman is always available for tech suppportMagna From Nazdar great product don't know if they have formulas. Zero tech supportCCI Haven't used pigments but formulas come from Pantone book. I am confused on how to buy as Nazdar wants to push Magna. Base and white are awesome. Don't no about tech supportAll are PCsCall me if you need to tp
Pierre, just talk with your rep on this. Sericol is not used to doing"small" qty direct. My rep set me up with our starting pricing and it's important to make sure everyone at sericol has it noted on your account. They send gal samples bc that's the smallest they stock. If you just have an ornery rep, Atlas and Jim at Dimensional have decent enough pricing.I hear you on this, I too often insist in paying for my samples other than initial ones for testing and do not ask for handouts so this must be frustrating.That said, you will out grow a DC rfu system quickly. I now have cci pigs in the house and will be using a combo of the two. Some of the sericol colors are exceptional, right out of the bucket and I imagine we will use them for a long time to come but I'm a PC man and need that ability to boost.
Pierre, I'm going to email my rep and tell him to straighten yours out. That's a very nice account and they are royally screwing it up. We are a comparatively tiny account and were treated much better. They have to shift the sales approach here and maybe all of their sales staff is not there yet.