This just happened?

[whitewater]

any one have a clue how to fix..everytime i try to open it i get this...yes i even turned my computer on and off.

thanks

[Denis Kolar]

Do you have back-up of the database?

[whitewater]

carbonite...but i cant seem to find anything...i think ive lost every god damn customer and invoice...unbeleivable.

[whitewater]

this is what i get

[Denis Kolar]

Contact Joe and good luck

[whitewater]

Contact Joe and good luck

haha! thanks...this sucks

[jason-23]

That happened to me about 2 weeks ago with  t-invoicer, sucked! pretty much lost everything until i remembered that i made a back up which was two years old. try to do a system restore point.

[whitewater]

not sure how to do it...even my backup is not working...wtf? how can the back up not work....this sucks.....

[screenxpress]

I've been a software developer of sorts for years and sounds like great software if it creates dedicated file type file extensions and does not make it's own periodic backup for situations like this.

Thanks for that info.   

[ZooCity]

It's a real self-defeating thing to do but, if you use proprietary software systems, always have an "analog" backup of your own design for times like this.  Something that might be laborious and annoying but, in the event of the unspeakable, could be migrated to a new system manually or simply archived in searchable manner.  .csv files, .pdf, whatever you can manage and demand clean export options from your software developers.  You never know when someone could drop out of biz or pass away, taking the knowledge of those unique file extensions and coding, and your data, with them forever. 

We've been slacking a little on this and I need to get back on it and seeing your nightmare situation just reminds me all the more.

Good luck man.  This does indeed suck.  I freak out if our system is down for even a few hours during business hours.

[Gilligan]

it uses file maker pro as it's backend.

[JBLUE]

I know it is redundant on top of my backup but I save a PDF of every invoice and put it in a separate folder for additional records. Did you ever hear from Joe?

[ZooCity]

I know it is redundant on top of my backup but I save a PDF of every invoice and put it in a separate folder for additional records. Did you ever hear from Joe?

That's what I'm talking about.  You can compile into a massive, quickly searchable .pdf from there and keep a copy of that in a dropbox folder, etc.  If it hits the fan you can revert to something like this to reference past orders and keep rolling. 

[whitewater]

Nothing from joe...i'm going top priceit anyway...should have done that in the beginning.

On my computer i have everyones mockup and most invoices saved in each customers file..most invoices, most but not all are in each customers file. I have carbonite so back up for me..

Ive been useing tworks since november...and i have a paper copy of everyones invoice, but sorted into months...I thought i had it all backed up but guess not...

learning expierence..

thanks

Rob

[tworksjoe]

whitewater,

Sorry for just now getting back. Are you running Single user or Multi-User with Filemaker Pro?

Joe