Author Topic: Anyone ever order from NAZDARS website?  (Read 5473 times)

Offline jasonl

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Anyone ever order from NAZDARS website?
« on: August 15, 2012, 05:19:27 PM »
I tried to purchase a dip tank there and the total price is $209 shipped to me.  For some reason it will not take my credit card.  I called Nazdar and they tell me that there is a mistake on their website and they cannot honor their published price.  What?
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Offline Frog

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Re: Anyone ever order from NAZDARS website?
« Reply #1 on: August 15, 2012, 05:54:03 PM »
$190 plus shipping, right?
What did they tell you is the correct price (if the $190 is incorrect) or is it the shipping that was wrong?

btw, with the code in their banner ad, you'll save 15%
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Offline Nation03

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Re: Anyone ever order from NAZDARS website?
« Reply #2 on: August 15, 2012, 07:10:17 PM »
Is that sourceoneoneline.com? I order some of my supplies from there. Never had a problem.

Offline pwalsh

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Re: Anyone ever order from NAZDARS website?
« Reply #3 on: August 15, 2012, 07:41:10 PM »
I tried to purchase a dip tank there and the total price is $209 shipped to me.  For some reason it will not take my credit card.  I called Nazdar and they tell me that there is a mistake on their website and they cannot honor their published price.  What?

Jason:  I am looking into this, and will get you taken care of.  Please email me the information on the item that you wanted to purchase and what price was displayed. 
Peter G. Walsh - Executive Vice President
The M&R Companies - Roselle, IL USA
Email:  peter.walsh@mrprint.com
Office 847-410-3445 / Cell 913-579-6662

Offline beanie357

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Re: Anyone ever order from NAZDARS website?
« Reply #4 on: August 15, 2012, 07:41:58 PM »
We deal with a rep. Pretty reliable.
I hate web ordering. I need to bitch at humans.

Offline pwalsh

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Re: Anyone ever order from NAZDARS website?
« Reply #5 on: August 15, 2012, 07:48:46 PM »
$190 plus shipping, right?
What did they tell you is the correct price (if the $190 is incorrect) or is it the shipping that was wrong?

btw, with the code in their banner ad, you'll save 15%


Andy:  Thanks for the reminder about the special offer for TSB members at www.SourceOneOnline.com or www.SourceOne.Nazdar.com

From now through September 30th Nazdar SourceOne is offering TSB members a special coupon to save 15% off MSRP on their next *ink & supply purchase. 

*NOTE:  15% discount is not applicable to equipment purchases) 

Moving forward Nazdar SourceOne plans to partner with TSB and offer different special offers on a variety of products and services that hopefully will make your life a little easier.   
Peter G. Walsh - Executive Vice President
The M&R Companies - Roselle, IL USA
Email:  peter.walsh@mrprint.com
Office 847-410-3445 / Cell 913-579-6662

Offline pwalsh

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Re: Anyone ever order from NAZDARS website?
« Reply #6 on: August 15, 2012, 07:54:42 PM »
We deal with a rep. Pretty reliable.
I hate web ordering. I need to bitch at humans.

Beanie:  The plan is to do everything 100% right on each and every transaction thus avoiding the need for our customers to bitch at anyone.  :)

In those rare cases where there’s a need to query something, we have a whole team of "human" Customer Service Specialists at; (888) 578-5713
Peter G. Walsh - Executive Vice President
The M&R Companies - Roselle, IL USA
Email:  peter.walsh@mrprint.com
Office 847-410-3445 / Cell 913-579-6662

Offline jasonl

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Re: Anyone ever order from NAZDARS website?
« Reply #7 on: August 15, 2012, 08:00:48 PM »
the website says like 5.78 for shipping, but they told me thats an error and they will not honor it.  It would be like 70 bucks shipping.  I said thats not what your website says and they told me its an error and they could not honor it. :'(
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Offline jasonl

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Re: Anyone ever order from NAZDARS website?
« Reply #8 on: August 15, 2012, 08:03:40 PM »
still on the sourceone website, so if its a mistake, no one is fixing it.
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Offline pwalsh

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Re: Anyone ever order from NAZDARS website?
« Reply #9 on: August 15, 2012, 08:13:44 PM »
still on the sourceone website, so if its a mistake, no one is fixing it.

Jason:  You need to remember that it's 7:10pm and 1985 in Kansas right now.

The website will be updated overnight or tomorrow am, and you will be taken care of.

Thanks for bringing this issue to our attention, and most importantly thanks for your business. 
Peter G. Walsh - Executive Vice President
The M&R Companies - Roselle, IL USA
Email:  peter.walsh@mrprint.com
Office 847-410-3445 / Cell 913-579-6662

Offline jasonl

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Re: Anyone ever order from NAZDARS website?
« Reply #10 on: August 15, 2012, 08:18:18 PM »
Thank you sir.  Nazdar always takes good care of me and I have been a customer for almost 16 years.  And will continue to be.  Thanks again.  Julie does a great job btw.
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Offline JBLUE

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Re: Anyone ever order from NAZDARS website?
« Reply #11 on: August 15, 2012, 08:18:39 PM »
When I went to Kansas a couple of years ago I would say they were still stuck in the late 80's early 90's. They must have regressed... ;)
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Offline jasonl

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Re: Anyone ever order from NAZDARS website?
« Reply #12 on: August 15, 2012, 08:21:46 PM »
well toto we're not in kansas anymore!
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Offline royster13

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Re: Anyone ever order from NAZDARS website?
« Reply #13 on: August 15, 2012, 10:32:27 PM »
I went to Gardner KS a few years ago to visit a supplier and it was a wonderful place.....I had part of a Sunday to kill so I drove out to Ottawa....

Offline inkbrigade

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Anyone ever order from NAZDARS website?
« Reply #14 on: August 16, 2012, 02:05:50 AM »
Peter is a good dude man. He will sort you out. I actually wish we got more stuff from them. Maybe if I can talk my wife into switching to Wilflex, ill be ordering more from them in the future.
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