"He who marches out of step hears another drum." ~ Ken Kesey
That's kind of bizarre. Either he read the specs wrong (they do generally list cfm at different pressures) or it's a POS. Either way, I would think he either needs to replace it or fix it. Atlas Copco does have a bunch of factory guys floating around out there, and if he is a dealer he needs to call them in if the specs are right for your press. We usually go 20% over max needed air for our sizing in our plants.It could be something as simple as a bad relay. Our Ingersol just put in would short cycle almost continuously. Called Ingersol. (Warranty call) Sent a tech. He had the new improved modified relay in the truck and golly gee willikers Batman, thing worked perfectly after that.Imagine that. Spending big bucks for an item that seems to fail at it's task always gets my stomach turning.
their 10 Hp compressor should output roughly 44 cfm at 100 psi. what is the total cfm used by your shop? how much air storage do you have? i think it should be 3-5 gallons per cfm.
The worst is they are experts in their field of work, so they say, but then their excuse is that it's complicated with this kind of equipment. Fine experts they are.