Opportunity is missed by most people because it is dressed in overalls and looks like work. - Thomas Edison
this reminds me of an IT guy we used to have working for us at my old biz. He called the ISP and complained about some files not coming over from the internet (or something similar). ISP (we had a T1 so it was a big backbone co), said no, if it is just one location it is not their problem and we should contact the ppl hosting it. He told them they had a router and some gear few states over ( and gave them the exact address and exact piece of gear) that had a bad module and was dropping packets and that they should get their crap together and go fix it. They put him on hold for 10 min, came back and apologized!for the most part, incompetence does not bother me. We all have our strengths and weaknesses, what burns me up though is ignorance. there has to be something wrong with me as it bugs me waaay more than it should!pierre
Nah, they just quit. That's part of the problem, lack of pay = high turn over rate and an amazing ability to not give a sh*t.
Quote from: blue moon on May 10, 2012, 04:53:11 PMthis reminds me of an IT guy we used to have working for us at my old biz. He called the ISP and complained about some files not coming over from the internet (or something similar). ISP (we had a T1 so it was a big backbone co), said no, if it is just one location it is not their problem and we should contact the ppl hosting it. He told them they had a router and some gear few states over ( and gave them the exact address and exact piece of gear) that had a bad module and was dropping packets and that they should get their crap together and go fix it. They put him on hold for 10 min, came back and apologized!for the most part, incompetence does not bother me. We all have our strengths and weaknesses, what burns me up though is ignorance. there has to be something wrong with me as it bugs me waaay more than it should!pierreI can forgive ignorance, because they can learn. Incompetence can also be overcome. But when the go hand in hand with arrogance, that sets me off pretty much the same, a bit too much.Steve
Quote from: Gilligan on May 10, 2012, 05:43:58 PMNah, they just quit. That's part of the problem, lack of pay = high turn over rate and an amazing ability to not give a sh*t.The pay in one big Telecom for that work is $28.00 to $34.50 an hour. The issue is not turn over its the opposite, you get people with 35 years of service who had a job punching down cable pairs for 30 years, that job goes away the union keeps them working and because they have been in the company Forever they get the job with zero knowledge and they have no desire to learn it (the amazing ability to not care). Also I am 100% sure they receive more calls from people that request help with email and excel more than they talk to folks like you who have a clue about networking. Remember every idiot you come in contact with probably has a computer and who do you think they call for help..... Sent from samsung gem(the worst smart phone ever)