"He who marches out of step hears another drum." ~ Ken Kesey
In 3 different places throughout our store we say "Apparel is custom printed, so please pay attention to sizing. Apparel can not be returned for sizing issues.It even says it before they checkout and on their receipt.Even with that we get it sometime. Im not happy about it but we just freakin print it. I look at it overall we charge more for the store apparel so we make more for the job. And i dont want a parent squawking all over about crap. I feel like its part of doing online stores..But putting the disclaimer on in 3 different places has really really cut down on it happening (im going to go knock on wood)