"He who marches out of step hears another drum." ~ Ken Kesey
Is anyone using Deconetwork?
What if a bunch of shops built a check list for a platform that was flexible, workable, managed jobs, held information. I would put $5k in towards. There must be 100 plus companies here struggling. Big systems trying to clumsily re-invent accounting packages or CRM platforms and creating huge platforms - not streamlining the information process. I dont need Email Marketing, I have Mailchimp, I dont need accounting - I have Xero, I dont want to be inputting 300 pieces of information that may not be required. I kind of like some of the parts of wheresmyjob.com - it works for me as a contract decorator that vendors could self populate job sheets to a point, search and manage their own artworks, see where their jobs are at in the schedule. But its too small and lacks a lot also, but it does do scheduling and production management. There is room for coding something that is decorator driven and selling it in a modular system according to requirements. That you can turn off or purchase functionality. Why sync into a secondrate or light accounting package if you have a good package, or crm or email platform.... Why re-invent existing wheels and not cover other basic functions...
I used Shopworks for 14 years, FILEMAKER is the problem! I agree with most of what he said. Support I would imagine is getting worse as they sign up new customers. I left Shopworks in the dust 7 years ago and never looked back! My opinion, some people love it and I may would revisit it down the road if it ever gets a new platform.
Quote from: dirkdiggler on March 15, 2018, 10:55:51 AMI used Shopworks for 14 years, FILEMAKER is the problem! I agree with most of what he said. Support I would imagine is getting worse as they sign up new customers. I left Shopworks in the dust 7 years ago and never looked back! My opinion, some people love it and I may would revisit it down the road if it ever gets a new platform.What did you buy to replace shopworks?
So if I scanned well enough I see that 3-4 people here have/had shopworks? We've used it for about 15 years. I've tried to look at what other programs are out there and if there is legitimately something better/more robust I'd love to hear about it. At this point, I can't fathom being able to move all our data currently in shopworks to another program, then I don't think there is something out there that performs what we need better so those problems equal us staying put. I don't LOVE shopworks, but I don't fully understand why so many people hate the program. I read the first post and saw some valid subjective issues (clunky, outdated, etc.) and the fact that if you press "enter" in a field nothing happens until you move the cursor to the "find" or "done" button...well, ok, fair enough. It wouldn't be too hard to add the function that when you were finished entering data into the specific search fields it would automatically do the search by hitting the enter key, but since you can literally search about 100 different fields at the same time you better be careful not to accidentally hit the enter key before you've completed all of your search parameters or you'll be starting over. And maybe that's why the OP would like the undo function so that when they make a mistake they don't have to start the search all over again. As far as needing an undo function when the vast majority of what we do with shopworks is simply data entry doesn't make it something that is given much thought. It's managed to keep hundreds of thousands of orders organized and easily accessible. It allows us to enter every piece of data that one could imagine within a work order then it can analyze all of that data and/or show it to you in a few dozen different ways, at a minimum. It keeps up with everything we purchase, any damages we have, and a bunch of other stuff we don't really use. So maybe it doesn't function as good as most applications, software and programs in other industries and it certainly doesn't look as jazzy and sophisticated, but there isn't anything that I can think of that this shop would need it to do to run a more successful operation. It is incredibly simple, enter the data correctly and I don't see how/why it doesn't do what shops need it to do. Once or twice a year something happens to it and they log in remotely and fix the problem. It's been many years since it's been down for more than an hour. It's not cheap, and maybe that's why many don't like it because they think they should get more for their money. That's another fair criticism I suppose.So yeah, that's just my opinion. And I poke around Shopworks all the tim to see what else it can do that we don't currently use, and I do see the flaws, but I judge this issue by this question: Compared to what?
Not much to add at this time but overall we are a happy shopworx user. I cant imagine what we would do without it.... We have looked at everything out there and unless you build your own shopworx is absolutely the best we have found.
No, this is https://www.shopworx.com/Shane
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Topic: Our Experience With Shopworks Onsite 8.3 (Read 12013 times)
