"He who marches out of step hears another drum." ~ Ken Kesey
Hey guys thanks for the input. I've spoke to the tech and it may be because my servo motor is failing. I'll be getting the part this week to replace it and I'll let you know if that helps.
Maybe I'm not reading what you guys are reading, but sounds like he said he stop the machine then unplugs the yellow cord, didn't sound like he was using the cord to stop the machine to me.
I was printing a diamondback a while back and it would kind of do the same thing index halfway and release the clevis fork and bang something bad. Very sporadic but happened mostly when we stopped and the restarted. Not sure why but would seem its happened to others so it is a problem.