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Author Topic: George Knight heat press customer service  (Read 1400 times)

Offline mooseman

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George Knight heat press customer service
« on: October 11, 2016, 07:07:59 AM »
Recently my George Knight heat press, K20S,  developed a problem, the electronics apparently went out.

Called GK got and instant response great info and ordered some new electronics at a decent price I might add.
When I installed them everything was fine except the timer worked backwards.
Another call to GK (Aaron) and the same super service fixed the issue with some simple programming moves.
For my experience these guys are getting it right....great attitude, super service and they (Aaron) really knows the product ins and outs .
Great job Aaron at  George Knight heat press.
mooseman
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Offline Sbrem

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Re: George Knight heat press customer service
« Reply #1 on: October 11, 2016, 09:17:52 AM »
And, they've always been that way to my recollection, going back 40 years now...

Steve
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Offline mimosatexas

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Re: George Knight heat press customer service
« Reply #2 on: October 11, 2016, 10:46:56 AM »
They stock parts for pretty much every press they've ever made too.  Custom platens are also super reasonable if you ever need weird sizes or configurations.

One of my favorite companies to deal with honestly.
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