"He who marches out of step hears another drum." ~ Ken Kesey
Brandt,Super nice job! If I had your talent I'd be loaded...Jon
You are correct, it is Kothari.
MLink X uses Ricoh gen5 print heads.
We have 24/7 service on all M&R product including the MLink series.Please let me know if you have any other questions and I or our team will help answer them.
Quote from: Alex M on July 13, 2016, 07:55:26 PMYou are correct, it is Kothari.Thanks for confirming that. I've been using the Kothari RIP for almost 3 years and it is absolutely the most cost effective and high quality print in DTG bar none. I've had access to dozens of DTG printers across the spectrum and so far nothing beats Kothari in color rendering, ink savings and overall efficiency. I'm currently using CADLink with my 13" DTG printers and the CADLink just wastes white ink.QuoteMLink X uses Ricoh gen5 print heads.Ah, good to know. I do love those Ricoh print heads but have no actual experience with them. Great to know that Dupont ink supports the Ricoh head -- that's definitely a printhead I'd like to put through the paces.QuoteWe have 24/7 service on all M&R product including the MLink series.Please let me know if you have any other questions and I or our team will help answer them.I sent an inquiry to Rich based on one of his long time customer's review of M&R. One of my shops is probably 10 miles from you folks (literally one major road straight there) so that's been a big consideration for me since tech support in DTG is generally not known for being fast and efficient. In the past 2 years, I've had machines fail on me on Monday with a 1500 print run scheduled and I didn't get parts or call backs for 3-4 days from some vendors. Not a good place to be when you're sitting on $15,000 in client cash and a deadline.Right now our big concern is support (#1) and overall recouping of capital layout. The MSRP on the MLink and MLink X are both significantly higher than the competitors but if the service is 8/10 or better, it's worth it. A great profitable DTG customer can cost me $1500 to close a lead on, and a $15,000 price difference for a DTG printer can be wiped away in just a few screw ups or major down time.I'm still shopping around quite a bit since there are other Ricoh printers on the horizon and we don't finance machines, we pay cash, so I have to be meticulous about vetting machines from actual users versus just sales videos. There's nothing worse than dropping the cost of a Tesla on a machine only to find out we would have been better off with 3 cheaper printers.I do appreciate you folks are on here and local to me, and those are huge aspects of my acquisition decision-making process.Do you keep an MLink (not X) on demo at the Illinois HQ? How often do you do open houses?
Right now our big concern is support (#1) and overall recouping of capital layout. The MSRP on the MLink and MLink X are both significantly higher than the competitors but if the service is 8/10 or better, it's worth it. A great profitable DTG customer can cost me $1500 to close a lead on, and a $15,000 price difference for a DTG printer can be wiped away in just a few screw ups or major down time.
Brandt, is that camo pattern the print? It looks like the fabric!
Just caught up on this thread. Awesome stuff. With print quality and ink costs like that, I might get one of these instead of an auto. How has the learning curve been?