Opportunity is missed by most people because it is dressed in overalls and looks like work. - Thomas Edison
unless they wanted to pay me quite a bit to weigh them before printing as well...
These 2 shirts were rejected due to the image distortion from pulling the shirts off the pallets. It wasn't fresh tack either, we used fresh tack for the front print then turned it around and did the back on the same tack without refreshing. I've been told I need to fix the problem It's gonna be a great week.
We printed a order of Bordeaux shirts this week and were missing a few so used shirts from a different supplier. Same quality, slightly different color. I got a call for the person who ordered them, not happy, I said she can send them back. Then the director of the organization phoned.I think people sometimes loose perspective on what's important in life.I've been to Alan's shop and can picture him going into the embroidery dept. where all the ladies work and getting told off by a customer who doesn't understand that we are not printing on paper and when people where the shirts nobody will ever see that slight distortion.
Quote from: Maxie on August 04, 2016, 04:16:42 PMWe printed a order of Bordeaux shirts this week and were missing a few so used shirts from a different supplier. Same quality, slightly different color. I got a call for the person who ordered them, not happy, I said she can send them back. Then the director of the organization phoned.I think people sometimes loose perspective on what's important in life.I've been to Alan's shop and can picture him going into the embroidery dept. where all the ladies work and getting told off by a customer who doesn't understand that we are not printing on paper and when people where the shirts nobody will ever see that slight distortion. ]I`ll be honest this would never happen in our shop, replacing a few missing shirts with a different brand of shirt. At least we would inform the client first and ask if the would mind. If they do mind then we would schedule the job for printing another day. In the end it`s not the clients mistake. Why are there shirts missing in the first place? And why has it been only spotted when the job went to press?
Our new employee comes from another shop and he said that when they would finish a job, they would have to bring it to the sales person. He said one of the sales people there would take EVERY shirt out and inspect it... HARD!Sounded like having one of your worse customers doing QA for a large portion of the jobs you printed. They wouldn't order any extras and were hard on them when they messed up. Crazy!He was in the groove yesterday and burnt up 4 sweatshirts due to a dryer backup... he felt terrible. I had to assure him it was no big deal, it has happened to us all. We used to have a camera to help catch that but the heat burnt it up (it was a uber cheap ebay job)... I put a good camera back there which watches the shirt stacking/counting process (after talking to them, they all loved the idea btw)... so this camera also can see the end of the dryer. I'll be feeding that to a monitor on the top of the press so they can keep an eye on the belt now.