Power surge anyone?

[ZooCity]

Our building had a gnarly power surge today.  It burned up some gear,  not sure how much yet.  Power Co said it was a failure or something on their transformer.  I initiated a claim with our insurer.  I've never seen or heard tell of a non storm or accident related surge like this. 

Anyone have sone experience or sage advice for me?  I know insurance is likely our only hope, nearly all claims on utilities are denied and I'm not lawyering up on the power Co obviously. 

never a dull moment....

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[GKitson]

Our building had a gnarly power surge today.  It burned up some gear,  not sure how much yet.  Power Co said it was a failure or something on their transformer.  I initiated a claim with our insurer.  I've never seen or heard tell of a non storm or accident related surge like this. 

Anyone have sone experience or sage advice for me?  I know insurance is likely our only hope, nearly all claims on utilities are denied and I'm not lawyering up on the power Co obviously. 

never a dull moment....

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We had a multipurpose color printer, copier, scanner, fax, watermellon baller, do everything machine fried by lightning a couple of years ago,  Insurance payoff was about 7 K. Additional data plan rider had much smaller deductible than our comp package.  The wimpy little surge protector provided by the vendor was of no help,

All of our key equipment, CTS, DTG, Cutters, servers were on UPS systems we provided.

Surge was only on 1 leg so not all equipment was exposed to surge.

File your claim right a way and get backup documentation and/or an incident number from the power company.

~Kitson

[Frog]

I'm curious as to whether your insurance company went after the power company's like in an auto accident.

[ZooCity]

Service call number,  very good thinking I just got them from the utility.  It's fairly obvious what happened from the service calls- voltage problems,  failed/bad transformer -but they said I would have to subpoena them for anymore information.   Had I not grabbed the service #s now I wonder if it might have just "never happened" when investigating it later.  Thanks Greg.

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[ZooCity]

Frog I believe that is exactly what will happen, provided our policy has the adequate coverage.  Our insurer will subrogate against the utility after they pay us out.

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[3Deep]

We get power surges here maybe once or twice every other month, lucky we have not loss anything from it, make it so bad it's right in the middle of the day LOL.

[mk162]

it's usually the big surges that you notice, but most of the time the power coming in isn't "clean."  Our lights here used to dim and brighten until I called the power co. and they said there were some grid issues in our area(un-noticed for a long time).  Since we called we occasionally see a flicker, but nothing as bad as what it was before.

Never a bad idea to put damn near everything on a UPS.