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Author Topic: Epson 7800 problem  (Read 4397 times)

Offline innothread

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Epson 7800 problem
« on: September 11, 2011, 01:52:22 PM »
I just got a Epson 7800 and have it loaded with 24" roll film and the black ink system through Film Direct.  For some reason it will only print half the design.  I'm printing my seps through Photoshop CS2.  Could it be certain paper settings within PS?  I installed AccuRip and it's still doing the same thing.  Any help would be much appreciated.

Kris
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Offline squeezee

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Re: Epson 7800 problem
« Reply #1 on: September 11, 2011, 02:04:06 PM »
Print a full width sample through the Windows driver.  Then get back.
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Offline innothread

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Re: Epson 7800 problem
« Reply #2 on: September 11, 2011, 02:45:20 PM »
Do I still print the sample through PS or is there a way to print directly from the driver
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Offline blue moon

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Re: Epson 7800 problem
« Reply #3 on: September 11, 2011, 03:24:31 PM »
Quote from: innothread on September 11, 2011, 02:45:20 PM
Do I still print the sample through PS or is there a way to print directly from the driver

you still print from the PS, just send directly to printer. Also try printing from a different program and rebooting the computer.

pierre
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Offline squeezee

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Re: Epson 7800 problem
« Reply #4 on: September 11, 2011, 04:38:01 PM »
I just want to separate out the possible causes.
Print from PS via the windows driver.
Print from another programme.
Print the same file from another PC.

It could be a memory issue?  How old is your PC?  What's it's spec?
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Offline innothread

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Re: Epson 7800 problem
« Reply #5 on: September 11, 2011, 05:00:03 PM »
I rebooted it...didn't work.
Printed straight from the driver both with PS and Illy...didn't work.
Computer is pretty old.  Running on Vista Intel core 2 duo at 2.13 ghz and 3 gb ram.

I'll try with my laptop and see if that works.  Thanks for the feedback guys!
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Offline squeezee

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Re: Epson 7800 problem
« Reply #6 on: September 11, 2011, 06:03:26 PM »
Let us know how the laptop goes.
Can you change from USB to ethernet?  Just to eliminate the cabling.
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Offline innothread

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Re: Epson 7800 problem
« Reply #7 on: September 11, 2011, 07:24:12 PM »
Laptop did the same thing too.  I can set it up with an ethernet cable just need to figure out how.
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Offline squeezee

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Re: Epson 7800 problem
« Reply #8 on: September 12, 2011, 04:33:31 AM »
That suggests that it is on the printer side rather than programmes or PC.  Not good.
When it stops printing, does it fade out (that's ink delivery) or does it stop suddenly (electronic/signal failure)?
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Offline innothread

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Re: Epson 7800 problem
« Reply #9 on: September 12, 2011, 12:31:09 PM »
It just stops at about 9" from the margin.  It stops in the same place with any design I try to print
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Offline mk162

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Re: Epson 7800 problem
« Reply #10 on: September 12, 2011, 12:38:39 PM »
how long is the cable running to it?
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Offline innothread

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Re: Epson 7800 problem
« Reply #11 on: September 12, 2011, 12:56:59 PM »
I've used both a 6 ft and 10 ft...same results.
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Offline squeezee

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Re: Epson 7800 problem
« Reply #12 on: September 12, 2011, 02:25:57 PM »
Are you saying that it prints 15" wide?
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Offline innothread

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Re: Epson 7800 problem
« Reply #13 on: September 12, 2011, 06:31:06 PM »
If I'm looking at the printer it prints from the right side to about 8.5" to the left and stops, so it prints about 8.5" wide.
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Offline squeezee

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Re: Epson 7800 problem
« Reply #14 on: September 12, 2011, 06:42:12 PM »
I suspect that it thinks that you have 16" film in there!
Take the film out, put some paper in and try again, I don't think that it's seeing your film.  You can turn the auto-sensing paper function off in the menu.
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