"He who marches out of step hears another drum." ~ Ken Kesey
Quote from: 244 on August 05, 2014, 07:04:51 PMQuote from: Anatolhelp on August 05, 2014, 05:20:32 PMQuote from: Prosperi-Tees on August 05, 2014, 04:47:24 PMQuote from: Anatolhelp on August 05, 2014, 04:34:05 PMQuote from: Prosperi-Tees on August 05, 2014, 04:21:25 PMBesides price what makes the Anatol led unit a superior product?BTW, I emailed Anatol for information about this product over a week ago and its warranty and never got a response.Please let me know who and where you sent the email. I will not have my sales staff not following up on information request. I am sorry this happened. We have a 2 year Parts and labor warranty on the LED unit. And as promised on this forum we will replace the LED bulbs for the life of the unit. It went to this email:davids@anatol.com thats just parts replacement, correct? Shipping not included?Is a tech visit necessary to replace bulbs?Thanks for the heads up on where the email went. Parts and LABOR are included in the two year warranty. Our equipment is built to work on yourself in your shop. Unlike other manufactures Anatol includes 2 years parts and labor on most of the equipment we sell. Unlike other manufactures who only offer a warranty on parts, and will void your warranty if you work on your equipment. It all depends on your mechanical ability, but for a LED Bulb I recommend that you use a Anatol Tech. Please remember that the life of the LED bulbs is 50k hours. So the chance that a LED Bulb failing is very small. Unfortunately shipping isn't included. Who are those other manufacturers that void your warranty if you work on your own equipment?5. Repairs by non-M&R technicians—or by technicians not currently certified and authorized by M&R—will void all or part of this Warranty should M&R subsequently identify damage caused by improper repair procedures and/or by non-M&R-certified parts.6. Replacement electrical or electronic parts provided by M&R under terms of this Warranty must be installed by an M&R technician—or a technician currently certified and authorized by M&R—to be covered for the remainder of this Warranty.
Quote from: Anatolhelp on August 05, 2014, 05:20:32 PMQuote from: Prosperi-Tees on August 05, 2014, 04:47:24 PMQuote from: Anatolhelp on August 05, 2014, 04:34:05 PMQuote from: Prosperi-Tees on August 05, 2014, 04:21:25 PMBesides price what makes the Anatol led unit a superior product?BTW, I emailed Anatol for information about this product over a week ago and its warranty and never got a response.Please let me know who and where you sent the email. I will not have my sales staff not following up on information request. I am sorry this happened. We have a 2 year Parts and labor warranty on the LED unit. And as promised on this forum we will replace the LED bulbs for the life of the unit. It went to this email:davids@anatol.com thats just parts replacement, correct? Shipping not included?Is a tech visit necessary to replace bulbs?Thanks for the heads up on where the email went. Parts and LABOR are included in the two year warranty. Our equipment is built to work on yourself in your shop. Unlike other manufactures Anatol includes 2 years parts and labor on most of the equipment we sell. Unlike other manufactures who only offer a warranty on parts, and will void your warranty if you work on your equipment. It all depends on your mechanical ability, but for a LED Bulb I recommend that you use a Anatol Tech. Please remember that the life of the LED bulbs is 50k hours. So the chance that a LED Bulb failing is very small. Unfortunately shipping isn't included. Who are those other manufacturers that void your warranty if you work on your own equipment?
Quote from: Prosperi-Tees on August 05, 2014, 04:47:24 PMQuote from: Anatolhelp on August 05, 2014, 04:34:05 PMQuote from: Prosperi-Tees on August 05, 2014, 04:21:25 PMBesides price what makes the Anatol led unit a superior product?BTW, I emailed Anatol for information about this product over a week ago and its warranty and never got a response.Please let me know who and where you sent the email. I will not have my sales staff not following up on information request. I am sorry this happened. We have a 2 year Parts and labor warranty on the LED unit. And as promised on this forum we will replace the LED bulbs for the life of the unit. It went to this email:davids@anatol.com thats just parts replacement, correct? Shipping not included?Is a tech visit necessary to replace bulbs?Thanks for the heads up on where the email went. Parts and LABOR are included in the two year warranty. Our equipment is built to work on yourself in your shop. Unlike other manufactures Anatol includes 2 years parts and labor on most of the equipment we sell. Unlike other manufactures who only offer a warranty on parts, and will void your warranty if you work on your equipment. It all depends on your mechanical ability, but for a LED Bulb I recommend that you use a Anatol Tech. Please remember that the life of the LED bulbs is 50k hours. So the chance that a LED Bulb failing is very small. Unfortunately shipping isn't included.
Quote from: Anatolhelp on August 05, 2014, 04:34:05 PMQuote from: Prosperi-Tees on August 05, 2014, 04:21:25 PMBesides price what makes the Anatol led unit a superior product?BTW, I emailed Anatol for information about this product over a week ago and its warranty and never got a response.Please let me know who and where you sent the email. I will not have my sales staff not following up on information request. I am sorry this happened. We have a 2 year Parts and labor warranty on the LED unit. And as promised on this forum we will replace the LED bulbs for the life of the unit. It went to this email:davids@anatol.com thats just parts replacement, correct? Shipping not included?Is a tech visit necessary to replace bulbs?
Quote from: Prosperi-Tees on August 05, 2014, 04:21:25 PMBesides price what makes the Anatol led unit a superior product?BTW, I emailed Anatol for information about this product over a week ago and its warranty and never got a response.Please let me know who and where you sent the email. I will not have my sales staff not following up on information request. I am sorry this happened. We have a 2 year Parts and labor warranty on the LED unit. And as promised on this forum we will replace the LED bulbs for the life of the unit.
Besides price what makes the Anatol led unit a superior product?BTW, I emailed Anatol for information about this product over a week ago and its warranty and never got a response.
So why are 30% more LEDs better?? I think I missed it below