Thanks for the invite and all the good words guys. I'd be glad to help in any way I can. I'm traveling the next couple days so internet is spotty. Sam, could you clarify your problem? Ebscreen was on it when he asked about drag lines and deflected nozzles.
The tried and true way to solve clogging problems is this:
Remove all four carts while the printer is on, THEN turn it off.
Turn it back on and reinstall the carts.
The printer will run for about 8 minutes as the lines, dampers and head are charged. It's like an 8 minute cleaning cycle.
If this doesn't help, then most likely the printer is in need of service.
As mentioned previously it could be the film. Manufacturers change formulas and resellers continue calling it the same name.
Ink could be a problem too. Switching ink brands without a purge can cause inks to contaminate each other with ill effects.
If you could post a pic it would certainly help.
I will save cleaning instructions for another post when I can pull up some old posts I've made and paste them in the message. I will say you can put ammoniated windex on the capping station and let it soak for a hour or two. Then try a purge.
Regards,
David Parker
503-875-5719 (cell phone)