Job Responsibilities:
CCI, an industry leading screen-printing manufacture, is now hiring! We are looking for an individual that will be the go-to screen printing guru for our customers, screen printing experience is a must! This individual will assist customers with orders and answer technical questions about the trade and our products.
Customer Service/Support Representative Job Duties:
• Take orders sent over email and/or phone and enter the transaction into our system.
• Maintain customer records by updating account information
• Educate customers on product line and provide product recommendations
• Offer technical support before and after customer purchases and assist with issues like lost or damage packages and issues with products.
Requirements
• Have awesome communication skills
• Screen Printing knowledge is required
• Work full time
• Be able to communicate professionally across different levels of management and customers. (Speaking Spanish would be a plus)
• Experience with Microsoft Word, Excel and Outlook
• Must have customer service experience (dealing with customers, problem solving, etc.)
• Complete tasks in a timely and efficient manner
• Candidate must have at least a high school diploma or equivalent
What CCI Offers Full Time Employees:
Medical Insurance, dental insurance, paid holiday, vacation and sick time, and 401K matching.
Chemical Consultants, Inc. is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, disability status of an otherwise qualified individual, membership or application for membership in an uniformed service, or membership in any other class protected by applicable law. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director of Human Resources.
Job Types: Full-time
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