Author Topic: Do your customers make you look bad?  (Read 2344 times)

Offline Robert Clark

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Do your customers make you look bad?
« on: April 03, 2015, 03:17:38 PM »
A Little food for thought on this Good Friday !

Polyester printing can make you look bad even if you are taking all of the necessary steps to prevent dye migration. Why? Because your customers are often not following the washing and drying instructions printed on the inside of the shirt. Even if you print with one of the most bleed resistant inks by One Stroke Inks, ignoring this little tag can cause your bright white print to change into a dirty white, pink, or even green print. Screen printers need to do their best to educate their customers on the reasons the tag was sewn or printed in the garment in the first place. The fabric is not going to self destruct. It will, however, be much more likely to have dye migration problems once it has been washed in hot water and dried too hot. This makes you look bad, even though it is not your fault. It can also make us look bad as our ink may not be holding up as well as advertised. Quite simply, we all need the same thing. We need the end user of these polyester shirts, uniforms, bags, etc. to fully understand the WHY behind the tag in the fabric. I would prefer a neon sign over the box of printed polyester t-shirts that glows brightly with the text “Tumble Dry Low”. “Hang Dry” would be sufficient for most of the lightweight polyester as it dries in just minutes anyway. I know this is not an easy thing as you do not get to speak with every parent on every team to warn them about our industry and the nuances involved with polyester printing. However, the more you drive this into your customers ears, the more likely they will stop the problem before it starts. We will always keep innovating the polyester inks. We simply need you to help educate as many of your customers as you can. In the end, it will lead to higher quality prints and better longevity.
Robert Clark
One Stroke Inks
Senior Account Manager
rclark@osinks.com
(800)942-4447


Offline Shanarchy

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Re: Do your customers make you look bad?
« Reply #1 on: April 03, 2015, 04:35:18 PM »
Thanks for sharing Robert.

This is something I've never thought of, and as I'm about to print some red 100% poly uniforms tonight, is very good insight.


Offline 3Deep

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Re: Do your customers make you look bad?
« Reply #2 on: April 03, 2015, 04:41:41 PM »
We've had customer ask how long will the print last and we always tell them if you fellow the instructions on the tag it will last a very long time...all depends on how you wash your clothes.

darryl
Life is like Kool-Aid, gotta add sugar/hardwork to make it sweet!!

Offline Sbrem

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Re: Do your customers make you look bad?
« Reply #3 on: April 04, 2015, 10:44:31 AM »
Just yesterday a customer came in to pick up his order wearing last year's polo shirt, maroon, with a formerly white left front. Holy cow, it was really bad! I can guarantee it did not leave here like that (his new ones looked fine of course). Judging from the look of the cloth, it had been laundered a lot, but the white was very pastel maroon, for lack of a better description...

Steve
I made a mistake once; I thought I was wrong about something; I wasn't

Offline Frog

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Re: Do your customers make you look bad?
« Reply #4 on: April 04, 2015, 11:22:19 AM »
Couldn't agree more about after print care, but bottom line is since many of these folks have indeed seen many examples of white on red/maroon, we will always look like the fools who gave them prints that turned pink, care instructions be damned.

Kudos to SanMar and any other shirt makers who are actively dealing with this issue already at the pre-decoration level, who along with ink manufacturers can help us, and our custys look good. btw, do any other apparel manufacturers push the quality of their dyes?

On the other hand, I have always felt, that much like the father's reasoning of forcing his son to be tough by naming him Sue, it takes a tough defensive lineman to stand up to an opponent, while wearing a uniform with a pink number!

Johnny Cash - A Boy Named Sue (Live At San Quentin Jail 1969)
« Last Edit: April 04, 2015, 05:23:46 PM by Frog »
That rug really tied the room together, did it not?

Offline jsheridan

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Re: Do your customers make you look bad?
« Reply #5 on: April 04, 2015, 04:29:58 PM »
The road to hell is paved with good intentions.

I find that the general consumer are complete idiots who can't make simple life task choices with any reason or rhyme who merely wander about aimlessly wasting space and the air we breath and we are to expect that they will be able to adhere to a method of doing their laundry in a correct and orderly fashion

hey wait a second.. are you trying to sell me some white low bleed ink or something



Just give them this sheet and be sure to add that information to the tags that you print for clients.

http://www.textileaffairs.com/docs/lguide.pdf
Blacktop Graphics Screenprinting and Consulting Services

Offline Robert Clark

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Re: Do your customers make you look bad?
« Reply #6 on: April 05, 2015, 05:07:18 PM »
    This article is on our web page with many other useful tips. One of our other Senior Account Managers takes great pride on posting useful information that can help the newer and seasoned screen printers.. 

   Happy Easter Everybody !

https://onestrokeinks.wordpress.com/
Robert Clark
One Stroke Inks
Senior Account Manager
rclark@osinks.com
(800)942-4447