Author Topic: Seeking a local epson tech- Port Orchard, WA (near seattle)  (Read 1106 times)

Offline myseps

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I was having some print issues on my Epson 9800, Typical clogging in the black due to the type of ink I'm using.
I had this issue before when I was in California, went through a whole assortment of troubleshooting (including installing a new print head).  I believe we finally solved the issue by replacing the damper. (Professionally installed by certified epson tech)
Well, a year later now, the same thing happened again.  I was able to purchase a box of dampers from China,  but I couldn't find any epson techs in my area (closest tech is in Portland, OR- about 4 hours away.)   I found a random company online that said they could help me.  The tech came and replaced ALL of the dampers, (not just the black like I asked), and now I have lost the air seal and my machine will not print ANY color at all.   I really need someone who knows these machines to come help, I don't have a truck or the time to haul this large machine to another state to get fixed. 
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Offline ZooCity

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Re: Seeking a local epson tech- Port Orchard, WA (near seattle)
« Reply #1 on: June 27, 2016, 02:38:14 PM »
Scott have you tried purging out the lines with a power cleaning?  It'll waste ink of course but you may just have air bubbles in there if the tech didn't bleed out a little air when they did the damper swap.   Open up the cover and see what you can see in the lines.

Offline Homer

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Re: Seeking a local epson tech- Port Orchard, WA (near seattle)
« Reply #2 on: June 27, 2016, 02:41:07 PM »
call local sign shops, ask who their tech is for the large format printers. i bet they could help you out. Or call a sign supply warehouse, most have techs or connections to one.
...keep doing what you're doing, you'll only get what you've got...

Offline ebscreen

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Re: Seeking a local epson tech- Port Orchard, WA (near seattle)
« Reply #3 on: June 27, 2016, 04:48:03 PM »
Compass Micro is in Vancouver but know everything about these.

On a 9000 we were about to give up on I took the tube off the bottom of the damper and hooked it to a syringe,
parked the head and pulled cleaning solution through it, gently. It worked.

Offline T Shirt1

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Re: Seeking a local epson tech- Port Orchard, WA (near seattle)
« Reply #4 on: June 28, 2016, 09:34:56 AM »
Is Sigmo still up in that area? He used to refurb 3000s. IDK about others.
steve

Offline myseps

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Re: Seeking a local epson tech- Port Orchard, WA (near seattle)
« Reply #5 on: June 28, 2016, 02:39:14 PM »
Yeah I've ran the power cleaning a few times.  It seeps to be pushing the ink up to the damper and then leaking out onto the floor.   I read somewhere that they can't be too tight so maybe that's the issue. 
I'll try calling some local shops, to see who they use. thanks
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