We just don't auto trust many vendors. Primary vendor is Nazdar. Others get a email, then order. Saves mucho ag down the road. Nazdar model removes much mis- communication. I can peruse email from any computer in shop, so tend to keep up, and it avoids issues down the road, not just with vendors.
Prompt attention stops customers from running amok.
Our favorites of Nazdar and Cgs and heritage deserve a shout out. A lot has to do with the rep.