The funny thing about proofing... no matter how professional and business-like you try to handle your proofing, the vast array of clients will test your system. Some will be easy, some will be difficult, some will not understand what they need to do next??, some will simply be oblivious. The relationship you build with a client will always come into play. That's why no matter how advanced technology is, people will always just be people, all shapes, sizes and flavors. Follow up on proofs always. Cultivate your client relationships always. Be proactive always. ------ happy proofing y'all!