Can't create a NEW FOLDER via right click or menu bar.

[Dottonedan]

As stated, for some reasons, (now), I can't create a NEW FOLDER via right click or thru the menu bar.


The only thing that has changed is that I was sent a file via (FILE FACTORY) that lives off of low life programs that install when you download your file. It installs them without asking. So, I got about 3 new things added to my PC that I know of and manually deleted them. Ever since, when I click on NEW FOLDER in the menu bar, nothing happens.  Then when I right click, and and go to NEW and try to choose NEW FOLDER, it's not listed as an option.


How can I restore this without going back to that date and reinstalling that day?


I checked the folder options in control panel but don't see anything pertaining.

[Frog]

So, assuming that it used to work properly before the installation of a third party application, and uninstalling said application(s) doesn't do it, then I would certainly think about a system restore to the point just before the installation.
Are you resisting that step because of lots of wanted installations since then that you'd lose? You know that you won't lose data.


At any rate, are you saying that the top option Folder, as illustrated here is missing on your right click menu now?

[Dottonedan]

Correct, I can't see that anymore.


I have never done it myself. I don't know what I'll lose or gain.

[inkman996]

When you use system restore the date you pick will list what applications were installed at that restore point.

A good practice is to perform a system restore update every time before you install something new, its also recommended to save system restore points somewhere else because lots of malware will also edit the restore points.

[Squeegie]

Dan,
Just had this on a clients system...there is a virus that makes that change.  I removed the virus but it still would not allow the new folders.
I searched the web and found a fix for it.
There is a script for changing your system registry to fix it.
I will email it to you.

[Dottonedan]

I figured it was a virus. That dirty bastid FILE FACTORY!