Need help with AI file

[inkman996]

I have an AI file from a customer that I cannot open correctly. May be because I am still on ancient CS6. I just need it opened, cropped and exported as a .png 300DPI at 12" wide. Can anyone help? I have to send the file email it is large and PW protected.

[balloonguy]

my email is orders@balloonprinting com
I will try.

[Sbrem]

I could give it a shot, I run CC 2021...

Steve

[Dottonedan]

It’s a good feeling to know we have members here the we can lean on, come to for assistance like this when we need it.  I needed it myself for a file type  and Andy came to my rescue.


Thanks Andy! (if I didn’t thank you already), I think I did.

[mooseman]

It’s a good feeling to know we have members here the we can lean on, come to for assistance like this when we need it.  I needed it myself for a file type  and Andy came to my rescue.


Thanks Andy! (if I didn’t thank you already), I think I did.

Add me to that thank you list many time my bacon was saved by brothers and sisters on the board !
mooseman