we've ordered 4 of these racks. last week, one just completly crumbled, and popped 4 screens. I've called them, and sent them pictures, and didn't hear back.
Called them today, and the guys asked me what i wanted him to do. I said, please send me replacement for the 4 broken pieces.
He then said, oh we can't do that. I import 1500 carts a month, and i've never had this problem.
Then I said, oh that's weird, here is pictures of everyone of my carts breaking in the same place.