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screen printing => Equipment => Topic started by: blue moon on February 11, 2013, 06:28:50 PM
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and to anybody knocking the MHM service, they overnighted us $5K worth of parts, saturday delivery, so we can be back up and running on Mon morning. Then after the parts came in, Rodney spent time with me on the phone going over everything making sure we can get it up and running. We sent what we did not need back for a full credit. Short of having a tech in the same town, I can't see how they could have handled this any better.
pierre
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sounds good..I think if anyone wants to be in the Press Business these days needs to have service like that...kudos to them...and glad you are back up and running...
what was the problem?
sam
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not sure yet, either the LCD or the video controller circuit on the motherboard. Got it rigged now so we did not have to spend $4700 for the replacement part and have a used $100 LCD part coming in this week. Hoping that's the issue 'cause the motherboards are no longer available (2008 vintage) and we'd have to upgrade to the new computer and spend that $4700 I was trying to avoid installing.
But in the end, Rodney made sure I was up and running for monday and helped save the big bucks for now.
pierre
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Sounds like they're on top of it for you.
If you're replacing an outdated board and you can upgrade to a new controller that's pretty sweet.
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Did your touch screen go down?
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Did your touch screen go down?
the touch screen actually works, but the display behind it is not. We have a new LCD and inverter on the way and am hoping it fixes the problem. In the meanwhile, we have a monitor that's displaying what's going on and the touchscreen to control the press.
pierre
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Sounds like they're on top of it for you.
If you're replacing an outdated board and you can upgrade to a new controller that's pretty sweet.
unfortunately, the new controller is the same as the old controller. No additional features, just different parts to accomplish the same. . .
pierre
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Did your touch screen go down?
the touch screen actually works, but the display behind it is not. We have a new LCD and inverter on the way and am hoping it fixes the problem. In the meanwhile, we have a monitor that's displaying what's going on and the touchscreen to control the press.
pierre
You can hook a mouse up to the USB port and a arrow will show up that you control with the mouse. That may make it easier to control. The arrow will show up on the monitor.
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Sounds like they're on top of it for you.
If you're replacing an outdated board and you can upgrade to a new controller that's pretty sweet.
unfortunately, the new controller is the same as the old controller. No additional features, just different parts to accomplish the same. . .
pierre
Well, I suppose new features would be pretty neat, but I was just pointing out that it's nice that even though they no longer make the original part, the new one will still work with your press.
Not always the case.
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I've heard of another e-Type having a problem where the ethernet cable got pinched. Doesn't sound like
your issue, but good to keep in mind.
Glad to hear Hirsch came through, I can't even get them to sell me a Tajima.
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I can't even get them to sell me a Tajima.
I tried a couple of times to get them to sell me one. No call back. No email response. Even after talking to a live person who said I would get a call back still nothing. They did not get my money.
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Sounds like great service!
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UPDATE:
it was the LCD monitor. Got one on ebay and it fired right up!
Had the control unit apart several times and can help anybody if they run into trouble.
Motherboard is made by LEX Systems CV866C
Monitor is AU Optronix G150XG01 mine is V.0 and 2AXXG coded
I could not find the inverter for the LCD display on the web, but did not look too hard. Last I heard, Hirsch has them in stock.
additionally there is touch screen and touch controller board. I think they might have the controllers in stock too, not sure about the actual touch screen (goes in front of the LCD display). It does look like they might be available on the web.
Motherboard seems to be the big issue. I reached out to few ppl and could not find one anywhere. Unfortunately, right now it looks like $4700 is the only option if the board goes bad.
pierre
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Glad to here your back printing... The motherboard is a Mother...
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I watched one of my guys punch the touch screen one day... you should have seen the look on his face, "Of Fudge, what have I done?" Then he lied to me, until I told him I watched him do it. This was about 6 years ago, 3K then... he stayed with us (he was a good pressman) and we took the money out of his check every week until it was paid. Four days, no MHM, fortunately, no critical work and the '94 Gauntlet kept us moving...
Steve
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I watched one of my guys punch the touch screen one day... you should have seen the look on his face, "Of Fudge, what have I done?" Then he lied to me, until I told him I watched him do it. This was about 6 years ago, 3K then... he stayed with us (he was a good pressman) and we took the money out of his check every week until it was paid. Four days, no MHM, fortunately, no critical work and the '94 Gauntlet kept us moving...
Steve
just as an FYI, you can connect and external monitor and a mouse to the system to get back up and running. 'hopefully you don't have to, but it is a good piece of info to have!
pierre
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Not on the Hitachi PLC's Pierre.
Aren't yous guyses presses Linux based? Couldn't you just throw an AMD in there and call it good?
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just wondering, is it legal to take money from his check? Not that destruction of property is legal either...better than the girl that quit(or was fired) and tossed a can of spray tack into a gas dryer.
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Not on the Hitachi PLC's Pierre.
Aren't yous guyses presses Linux based? Couldn't you just throw an AMD in there and call it good?
they are linux based, but I don't know if the operating system is compiled for that particular board or is left with all the components on it. My guess is, they customized it for the LEX motherboard as the CF card with the OS is marked which revision of the press it works with.
pierre
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Rodney told me that the controller or the computer head part of the press is the same on all the presses. The software is on all of them to run each press e-type, S-type and 3000. The tech just has to unlock it or activate it. The multiprint program is also on all of them. He also told me the drive motor for the squeegee is the same on all the presses. I asked that because I wanted to run a larger squeegee and wanted to make sure it would not be too much for the motor. Of course this is all depending on the year of the press and what press was in the software loaded at the time. I know my press software was updated.
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Not on the Hitachi PLC's Pierre.
Aren't yous guyses presses Linux based? Couldn't you just throw an AMD in there and call it good?
they are linux based, but I don't know if the operating system is compiled for that particular board or is left with all the components on it. My guess is, they customized it for the LEX motherboard as the CF card with the OS is marked which revision of the press it works with.
pierre
The programming for the MHM's is done here in Atlanta.
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just wondering, is it legal to take money from his check? Not that destruction of property is legal either...better than the girl that quit(or was fired) and tossed a can of spray tack into a gas dryer.
Yes, it was all arranged through payroll. Essentially, he was billed for the portion not covered by insurance, around $1500, and it was deducted until paid. I think it was $100 per week. He did tattooing all night long, so he didn't hurt too much for money. He knew he did wrong, and was very willing to make amends, and we didn't really want to fire him, as we knew him socially long before we even had a shop. It worked out, one learns to forgive and move on.
Steve
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Not on the Hitachi PLC's Pierre.
Aren't yous guyses presses Linux based? Couldn't you just throw an AMD in there and call it good?
they are linux based, but I don't know if the operating system is compiled for that particular board or is left with all the components on it. My guess is, they customized it for the LEX motherboard as the CF card with the OS is marked which revision of the press it works with.
pierre
The programming for the MHM's is done here in Atlanta.
can you get me some more info on it? I'd like to see if it would be possible to install a different motherboard and still keep everything going.
pierre
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maybe they can update the software to run on a tablet.
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Pierre, could you still technically see the display just very dimly?
I'm sure you are well versed enough to know most times when the inverter is out you can still technically see the display... just EXTREMELY faintly and only when the light reflects just right (obviously there is NO backlight).
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this was fixed and explained in another thread. It was the LCD, nothing wring with the inverter. Under the circumstances it might be hard to see the faint image if it was the inverter. LCD is mounted behind the touchscreen and recessed back. 'not sure there would be enough light to see the unlit image, but it's hard to tell.
pierre