TSB
General => General Discussion and ??? => Topic started by: Get Shirts on August 12, 2014, 11:18:08 AM
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I'm thinking about integrating this into our website to take some of the pressure off our art department. Is anyone using this with good results?
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I'm thinking about integrating this into our website to take some of the pressure off our art department. Is anyone using this with good results?
they have made some changes over the last year or so, but literally everybody I know that tried it (before the changes), cut their losses after few months and ran away from them. Some did not even want to go after them for the money they spent (thousands of dollars), that's how disgusted they were with the product!
pierre
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i am in that boat too. It's a fine product, just way too confusing and clunky.
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Oh wow, what a terrible report! Thanks for the heads up.
How about the free option that ACC is offering?
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I've never read a single satisfied customer review.
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bodek has a free one that similar.
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bodek has a free one that similar.
That's the one we use on our site. It's a nice feature to have and being free makes it even better. However, only about 1 customer a month actually uses it to create a design. It also only exports art files as a 150dpi PNG. Which well...you know.
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had it active 2 years, zero online orders, had it shut down.
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We decided to jump in after looking at it for a couple of years. We are looking at it as a way to get into some other areas like schools, where people don't mind setting up their own art. We have virtually no web presence so it is a way to get started. They are beta testing for embroidery right now and should be ready by the end of the year. Inksoft was honest about the time it will take to get it up and running.
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I thought the art was amateurish, really didn't care for it, so didn't bother.
Steve
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We decided to jump in after looking at it for a couple of years. We are looking at it as a way to get into some other areas like schools, where people don't mind setting up their own art. We have virtually no web presence so it is a way to get started. They are beta testing for embroidery right now and should be ready by the end of the year. Inksoft was honest about the time it will take to get it up and running.
It does take waaaaaay too much time to get it set up if you don't have someone dedicated to it, and it was very slow loading when customers would try and use it, lots of glitches, maybe they have them worked out, but then you have a site, "if you use it as a website" that looks like dozens of other sites. For us it didn't work but hopefully you see some income from it.
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We decided to jump in after looking at it for a couple of years. We are looking at it as a way to get into some other areas like schools, where people don't mind setting up their own art. We have virtually no web presence so it is a way to get started. They are beta testing for embroidery right now and should be ready by the end of the year. Inksoft was honest about the time it will take to get it up and running.
check the post above yours! I have no bone to pick with them and would actually love to use it, but am yet to see one satisfied customer. Yes, I said ONE!!!
If we can get somebody here with a positive experience, it would help understand what needs to be done to make it work.
pierre
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I find it fascinating that with all the press lately declaring Ink Soft as New Mexico's fastest growing company, I can't find much praise from buyers.
Is this like the No-No? They sell a boatload, yet everyone I know who got one returned it (or at least stopped using it)
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I just signed up. I think it's the best one out there (on review). I am in the process of setting it up. It's definitely not a quick set up, but I am hoping that this means it has more options to cater to my needs.
I have been using the Bodek one, which I think is worth exactly what you pay for it ($0). But, surprisingly, it does generate a lot of hits.
I have a lot of customers (schools, clubs, etc) who design of custom ink and blue cotton, and send me the designs. It takes way too much time to recreate their design, with different clip art. Then they have to get it approved by other people, etc.
I will give everyone my honest review of it when it is going, but I have high expectations for it. I don't think it's for everyone, but I think I can utilize it with my customer base.
Here's to hoping I'm not throwing money away!
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Awesome, can't wait to hear the review.
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We decided to jump in after looking at it for a couple of years. We are looking at it as a way to get into some other areas like schools, where people don't mind setting up their own art. We have virtually no web presence so it is a way to get started. They are beta testing for embroidery right now and should be ready by the end of the year. Inksoft was honest about the time it will take to get it up and running.
check the post above yours! I have no bone to pick with them and would actually love to use it, but am yet to see one satisfied customer. Yes, I said ONE!!!
If we can get somebody here with a positive experience, it would help understand what needs to be done to make it work.
pierre
What was a really nice "sales team" to deal with when we first got signed up, showed little support through the whole thing. I can say, they have their seo working well. But if customers have issues using the designer becuase it takes 10 years to load up, you lose out on them to custom ink or other popular established online companies. After you start adding products and have the issues getting them to sync, you will see. Not to mention, it was like fighting off a dragon when we tried to disconnect, someone actually got nasty with us about it, saying it was our fault that people had a hard time using the online designer. "that makes no sense". It may work for some folks, but I can honestly say, 2 years of having it active, advertising some seriously sick deals on the scrolling banners, and people would end up calling the shop to handle the design idea and or come in to do the sale because of problems with the quoting tool, or uploading their art ect. I was really sold on the archive of pre-made graphics, but it was even a pain in the tail for me to log into my own account and render an eps file to download and use. We still own the license, and if were to ever go active, it would be more for static product stores, but honestly we don't have the time that it takes in their interface to set one up. For us, it was 2 years at close to 200 bucks a month and the $1,000.00 initial license purchase waisted. We could have had a really nice custom site built for that. Maybe not an online designer interfaced, but we saw that's not the direction we wanted to go. The shops having serious, and I mean "serious" success with online design and purchase interfaces are shops that have an infrastructure dedicated to websales having full support, because let's be honest, most joe blow customers have very little knowlege in the graphic department, and uploading cruddy jpegs and expecting accurate quotes can be difficut, so you really need to be ready for totall support of a system that goes online 24/7.
Just my 2cent ;D
Mike