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screen printing => Equipment => Topic started by: sqslabs on June 17, 2014, 09:08:45 PM
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To start, I'd just like to say that I'm not a newcomer to this industry (I grew up in a screen printing shop), but I also don't claim to know everything about screen printing or the machines. This is my first new press purchase, and my only experience buying new equipment besides a dryer purchase about five years ago. I started with two machines on my list, and by the end of the process I had considered five. I went back and forth numerous times on what I thought was best for my shop, and the process was one of the wildest rides I have ever been on. It took a little over a month to make my decision. Out of the five machines on the list, I saw three of them in person and the other two in videos.
The purpose of this post is not to trash anyone or anything, and because of that, I won't be speaking of any brand directly besides RPM. If you decide to plug a brand name into a sentence in this post where it is not, just remember its your mind that put it there. For those who'd like to know what else I looked at as help in their own search, send me a private message and I'll send the list.
Any one of the machines that I considered would have revolutionized (no pun intended) my shop, and I believe they are all well built and would help any well run shop to print lots of t-shirts. That made my decision even tougher, but in the end there was one left standing. This is one man's experience with purchasing a new automatic screen printing press and two quartz flashes in the 10 or 12 color range.
The main features I was looking for in a press (by the end of my research) were:
Servo index/print stroke
Build quality
Drive quality
Oversized print area (minimum 20" print stroke)
Options on heads
Ease of use
Compatibility with a reg. system
The ability to be a one press shop
Bells & whistles (who doesn't like these?)
With that said, here are the reasons why I decided on the RPM Revolution.
I'm a screen printer, and the RPM Revolution feels like it was built for me.
I was able to see three of the five machines on my list in a shop setting, and could envision how the features on each would play out in my own shop's production. I got to look closely at each machine's drive system, the control panels, the controls at the heads, bases & build quality, and various other features. The Revolution really stood out to me in that it was the machine which I most felt was built for a screen printer. In my shop, there are two skilled printers, and one of them is me. That means I'll be using this press on an almost daily basis, and plan on doing so for the long haul. I enjoy screen printing, and would much rather be on press than at a desk, although the latter is unfortunately required of me at times.
I understand there are many (if not most) shops out there in which the person making the purchase will not be using the machine. I also gather that many shops may not necessarily need some of the features found on the RPM Revolution. But I also believe those features could speed up production, especially on reprints, in almost any setting if utilized correctly, and I'm certain that this will be in the case in my shop. In addition, I also felt that it had the best overall layout of controls of any press that I saw, and considering that I am not going to be the only one using the machine, I had to consider the ease of use for my employees as well.
This is my craft, and the Revolution brings that craft to a science. It allows precision and control over almost every parameter in the printing process, through exact measurement. Once I get a print dialed in, I can log these measurements for the next time I run the job. As long as I have a well tensioned screen and a sharp blade on press, I'll be starting way ahead the second time around. And that goes for non-reprints as well. Even on different designs using the similar inks/mesh/blades, I have a great starting point to work from. Or on a print that one of my employees ran last time and I'll be running this time. The sky is really the limit. It's like having a registration system for pressure, angle, print speed, off contact, etc. Sign me up.
In my opinion, the RPM Revolution is simply the better machine in its class.
Now before anyone gets their panties in a bunch, I'd like to point out the last three words in the above sentence. I'm not comparing the Revolution to a Challenger III or an MHM 4000. I am a small to mid-sized shop looking for a press that will go the distance. The all-around press for running jobs from 36 to 10,000, and from single color on up. We charge more per print at my shop because we take more care (and time) in all aspects of the screen printing process, including loading/unloading. So while I don't necessarily need a world-record machine when it comes to speed, I do need something that is built to last, but still has the ability to crank it out when needed. This machine will be the lifeblood of my operation for years to come, and in turn needs to be a press that I won't grow out of in five years. And of course, I was also on a budget, so value for my dollar was of the utmost importance.
With that said, I was unable to find another press in this price range that could match the overall package that the Revolution brings to the table. Some machines matched the build quality and drive system, and others also had extremely innovative features. There was even one machine that I felt seemed to be right on the tail of the Revolution. But the more I looked into it, the more I felt that the RPM gave me the best overall value for my dollar, and that made it the obvious choice.
I believe in competition and fair business practices.
I apologize if I'm heading into controversial territory in this section, but I doubt I'm the only one who feels this way. As it did play a part in the final stages of my decision, I figured it should be included. I know there are those who feel that "business is business", and anything is fair game, but I'm not one of them. Different strokes for different folks. With that said...
There were several times during the negotiations when it became apparent that there are those which will stop at nothing to get a sale, going as far as to sell a product at cost (or even a loss), just to take the sale away from another brand. This practice is also common in automotive sales (usually between dealerships of the same brand), and goes up the ladder to what I'll call the "Wal-Mart effect", in which a larger company will continue to undercut pricing on a product in order to stamp out their smaller competition, who are unable to sustain further cuts. If this happens at a large enough frequency, the smaller businesses disappear (and not because they had an inferior product), creating much less competition and as a side effect, innovation, in the marketplace.
A bit closer to home, we've seen this same effect in our own industry through pricing wars on prints, leading to the $0.35 and lower prints commonly found in the screen printing industry today. Hell, when looking at machines, one of my local dealers wasn't able to find a shop within a 50 mile radius willing to let me set foot in their shop to look at a press, for fear I'd try to steal their clients. Is this really what its come to?
Now I understand that business is business, but how far does that go? I guess that depends on the individual, and I'm only able to speak for myself. I feel that I haven't had much to worry about because I produce a high quality product, have great relationships with my customers, and understand that there is always room for improvement. Those shops that wouldn't let me stop by? Their customers often end up at my shop anyways, and it isn't because I looked for them.
But lets not get too sidetracked here. When I began my search for a new machine, I wanted to know what made one better than the other. Very few could tell me that, and resorted to low-blows against other brands in order to sell theirs. Some even went as far as to tell me I didn't need all the features on the Revolution, so it was fine that their machine didn't have them, even though it cost the same price. Maybe I was hoping that this industry was a bit different, and that the quality of the product would stand on its own merit. With some brands, I didn't feel that was the case. With RPM I did.
I was impressed by the owner of RPM.
Not surprisingly, everyone who was trying to sell me a machine was very nice. But I felt some of them didn't really "know" the product that they were selling as well as others. In my conversations with Rick, the owner of RPM, it became apparent to me that his knowledge and experience in this industry plays a major role in what he expects from the products that he sells. He was one of two that I spoke to who really seemed to believe his machine was the best of the bunch, and rarely resorted to pointing out the flaws in other brands. And he knows those brands well, as he rebuilds them for the other side of his business. We spoke about many aspects of screen printing when not talking about the machine, and in those conversations it was apparent to me that Rick really enjoys what he does. And that says a lot to me about RPM.
Where the machine falls short
I understand that this probably sounds like an RPM commercial. And in some ways it is, as I do feel that more people should know about this press. When I began the journey to buy a new machine, I had never heard of RPM, and would hate to think that I could have bought a machine without ever knowing that this one was out there. It was only through forums like this that I found out about the Revolution, and I hope this post will give others in my position another option when looking for a new press. It may not be the best machine for every shop, but it was for mine, and just as well may also be for others.
Of course, while in the end I did decide on the Revolution, that doesn't mean it doesn't have its drawbacks. And it would be unfair to anyone reading this not to list those as well, and my thoughts on each of them.
Customer Service Network - This gets thrown around often in this arena, and rightly so. The more people I told that I was buying a new piece of equipment, the more told me that the service after the purchase is just as important as the purchase itself. And I believe that to be true. There are brands out there with a proven track record of service after the sale, and I'm sure that plays into many decisions to go with those brands. RPM is a much smaller company than all of the others that I looked at, and I had to look at the fact that the network of those who know how to fix the machine is also likely much smaller than most. There was even an instance when I had a bit of trouble getting a hold of Rick for a few days after calling the office (I didn't leave a message) and sending an email, and as negotiations continued during that time on other machines, it almost cost RPM the sale.
But I also couldn't find any negative feedback online from RPM owners (or anyone else for that matter), and those that I spoke to had nothing but great things to say about the press and the service they've received. And these are shops with over a million impressions on their machines, some without a backup press like I'll have. That, and speaking with Rick, was enough to disperse any concerns I had on that front.
In addition, I took into consideration that I've almost never had a problem with my current 20+ year old automatic in the five years I've owned it that couldn't be solved over the phone, and felt confident that there wasn't much that could bring my shop to its knees for an extended period of time, even if the worst case scenario were to happen. Of course, having at least a manual as a backup press is probably a good idea in any situation.
Design - If I were a betting man (which I am from time to time), I'd wager that this thing was created by an engineer with zero input from a designer. It doesn't have sleek lines, and definitely couldn't be called "sexy". Its not painted a bright color, and for the most part looks very much like a piece of industrial machinery. That being said, and as much of a sucker for good design as I am, I didn't allow that to play a big part in my decision. The press can look however it likes so long as it does what I ask it to.
Delivery Time - If getting a machine on the floor as fast as possible is the top thing on your list, you'll probably want to look elsewhere. Now that I've placed the order, I have my fingers crossed that I'll see the machine on my floor four months from now, which was the longest lead time out of all the presses I looked at. I have heard instances of those getting their RPM presses quicker, but I can only speak of my own experience. Fortunately for me, this turned out to be an ideal scenario.
The machine hitting the floor of my shop will coincide with its relaunch, including but not limited to a rebranding, new website, marketing strategy, and a complete overhaul of the layout of the shop and production process. I also need to run the electric to power the machine into my shop, or move to a new location, which I was not expecting due to a lack of research on that side of things until late in the game (duh). All of these things will cost me money, and take time. So for me, having the extra time to get all of that sorted out was actually beneficial. In the meantime, my crew and I plan on making just about every improvement to the shop and our knowledge of printing as possible, so when the machine arrives it will be the icing on the cake, and the catalyst for the relaunch.
Of course, I understand that many shops out there want their press NOW, which is why I've pointed this out. But for those who can deal with the lead time, or even put a positive spin on it through planning, it's really not a game changer. As I'm looking at the long run, I feel it will be well worth it to wait an extra 1-3 months (while working lots of overtime) in order to use the Revolution for many years. Of course, if it arrived a month early you wouldn't hear me complain.
Well, I hope I've explained why I felt this machine was the right one for my shop, and maybe even convinced a few others to consider it as an option in their search for a new press. If you are looking for a new machine for your business, I'd encourage you to do your own research and see as many as possible in person before making your decision. Only you will know what's best for your situation. And if you're in South Florida and you'd like to see the Revolution once it hits my shop floor, you're welcome to stop by anytime.
I'll be sure to keep this post updated over time in my experience with the press once it arrives. I'd also be happy to answer most questions, so feel free to ask.
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Great post man! The RPM was in our "top 3" also when we were deciding. The EXACT digital precision of it was one huge attraction for us. Since we have looked other companies have made that more available now.
One bummer for us when looking(and actually may of made the same for us) was Rick is never at any shows. I understand why, but still would of been cool to check out.
Super cool there will be someone else on here with one that we will get to see pics of! What were your other finalists? Or was that something you wanted to discuss via PM?
Thanks again for the post!
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Thanks man! I'll be sure to post some pics and videos once the press arrives.
The precision of the machine was definitely a huge point here as well. As someone who experiments often with creating new techniques to offer to my clients, having those readouts available are invaluable as a little change here or there can make a big difference in recreating the outcome the second time around. If I remember correctly, the flash controls are all digital as well, and integrated into the press interface.
I had originally listed all the machines that I looked at in the post, but decided against it at the last minute as I didn't want the thread to turn into a pissing match like some other recent topics have. I figured better to focus on my experience, and the reasons I chose this press. Will shoot you a PM with a list of the others that I looked at and would be happy to discuss it further there.
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Great post. Well what I could read until my ADD started acting up. (why such a long post....) I did skim it. I think you were real careful not to up set the blue guys. That was good. (those guys get their panties in a bunch very easily when some one picks a non blue press) (see they just did from me saying that they do....) You also took your time to explain your position and thinking. Also a good tactic to fend off the attacks of the other press lovers. Auto press purchases are not like any other thing you will ever make. Not only are you buying something that will save hours of wear and tear on your body but your picking a side. Your now on the tan team. I know you don't hear much about the tan team or is it flesh colored? Maybe that's just my screen. I have never seen one in person. Good luck and I bet you can't wait.
Make sure to save money now until the press arrives. They suck money for the first few months. After that they make you money.
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Great post. Well what I could read until my ADD started acting up. (why such a long post....) I did skim it. I think you were real careful not to up set the blue guys. That was good. (those guys get their panties in a bunch very easily when some one picks a non blue press) (see they just did from me saying that they do....) You also took your time to explain your position and thinking. Also a good tactic to fend off the attacks of the other press lovers. Auto press purchases are not like any other thing you will ever make. Not only are you buying something that will save hours of wear and tear on your body but your picking a side. Your now on the tan team. I know you don't hear much about the tan team or is it flesh colored? Maybe that's just my screen. I have never seen one in person. Good luck and I bet you can't wait.
Make sure to save money now until the press arrives. They suck money for the first few months. After that they make you money.
Sorry for the length. This has been one hell of a month and I've found writing helps to release some of the stress that came along with it. So I sat down and that is what came out.
I have no desire to fly a flag or pick a side. The equipment in my shop is all different colors, based on what I thought was the right purchase for my situation at that time. This time it was tan. Next time it may be a different color. I'm more concerned with laying down a good print than I am being on a team. I'd also rather play sports than watch them on television. But that's just me.
If anything, this post was geared toward going into a purchase of this size with an open mind, getting away from the hype, and making an educated decision based on your own situation. Once you've picked a team, you've limited yourself to what that team has to offer. And there may be a better product out there.
Being able to stack a bit of money before the machine gets here definitely played into the longer lead time becoming a positive for me. But I'd be interested to hear why a new press sucks money for a few months before generating it, as that isn't something I had taken into consideration.
Thanks for reading.
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What pre reg system are you going to use? The "Alan special"? ;) Or does Rick have one for the RPM? I don't remember him having one, but wouldn't surprise me if things have changed.
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RPM's are good machines. For the price, they are awesome.
The support network could be better, but I hear there are some changes coming on that front.
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Awesome post, thank you very much for sharing!!!
pierre
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One thing that can be said, is that Alan has pushed his to the limits and it looks to be running like the day they received it with little to no issues at all. They are for sure well laid out, and well built machines. Lot's of really cool head control.
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Great post. Well what I could read until my ADD started acting up. (why such a long post....) I did skim it. I think you were real careful not to up set the blue guys. That was good. (those guys get their panties in a bunch very easily when some one picks a non blue press) (see they just did from me saying that they do....) You also took your time to explain your position and thinking. Also a good tactic to fend off the attacks of the other press lovers. Auto press purchases are not like any other thing you will ever make. Not only are you buying something that will save hours of wear and tear on your body but your picking a side. Your now on the tan team. I know you don't hear much about the tan team or is it flesh colored? Maybe that's just my screen. I have never seen one in person. Good luck and I bet you can't wait.
Make sure to save money now until the press arrives. They suck money for the first few months. After that they make you money.
Sorry for the length. This has been one hell of a month and I've found writing helps to release some of the stress that came along with it. So I sat down and that is what came out.
I have no desire to fly a flag or pick a side. The equipment in my shop is all different colors, based on what I thought was the right purchase for my situation at that time. This time it was tan. Next time it may be a different color. I'm more concerned with laying down a good print than I am being on a team. I'd also rather play sports than watch them on television. But that's just me.
If anything, this post was geared toward going into a purchase of this size with an open mind, getting away from the hype, and making an educated decision based on your own situation. Once you've picked a team, you've limited yourself to what that team has to offer. And there may be a better product out there.
Being able to stack a bit of money before the machine gets here definitely played into the longer lead time becoming a positive for me. But I'd be interested to hear why a new press sucks money for a few months before generating it, as that isn't something I had taken into consideration.
Thanks for reading.
I am assuming that if this is your first time working with an auto you will be learning how to print differently from a manual hand press. From the seps to all wet on wet printing and other things. Maybe not months but depends on how fast you want to learn.
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Pretty sure he said he already has one auto, but it was a older model.
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What pre reg system are you going to use? The "Alan special"? ;) Or does Rick have one for the RPM? I don't remember him having one, but wouldn't surprise me if things have changed.
Yeah, I think Alan's pre-reg setup is top notch and will likely be using that or something along those lines. Rick does not currently have a pre-reg system in the RPM lineup.
RPM's are good machines. For the price, they are awesome.
I couldn't agree more. But I guess that may be obvious by now. ;D
Awesome post, thank you very much for sharing!!!
Thanks for reading, and for creating an awesome forum!
One thing that can be said, is that Alan has pushed his to the limits and it looks to be running like the day they received it with little to no issues at all. They are for sure well laid out, and well built machines. Lot's of really cool head control.
I was fortunate enough to see Alan's press in person, and as far as I could tell, it ran like a new machine. The controls at the head definitely played a big part in my final decision, as I'm constantly walking in circles around my Javelin. Good for exercise, bad for production.
I am assuming that if this is your first time working with an auto you will be learning how to print differently from a manual hand press. From the seps to all wet on wet printing and other things. Maybe not months but depends on how fast you want to learn.
This will be my second auto, my first being a 6/8 Tuf Javelin that I've been using for the past five years. I'll be keeping it around as a secondary/backup press. But I realize there will be a learning curve involved in moving from a 6 color w/ 1 IR flash to a 12 color with 2 quartz. Learning is the fun part for me though, so as long as I don't destroy enough shirts in the process to put me out of business, it should be a good time.
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Pretty sure he said he already has one auto, but it was a older model.
You are correct, that's what I get for speed reading while making coffee
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Good post and yeah I had to skip a little here and there, but I feel you got a good machine and bought what fit your shop and your budget, if I had it to do all over the RPM would be on my short list and even though service has been a big selling point which has been brought up about the RPM not needing a ton of service would be a bigger selling point for me. For the matter I just saw a vid SRI which I think is a member here did on his Rhino/RPM and dam right that is a screen printers press for sure.
Darryl
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moving from a 6 color w/ 1 IR flash to a 12 color with 2 quartz. Learning is the fun part for me though, so as long as I don't destroy enough shirts in the process to put me out of business, it should be a good time.
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RPM now offers a 12 Color press?
Chris
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I've been impressed with our machine over the last 5 years and we are around 1.4 million impressions right now. I know the press will have more issues in the next 5 years than the first 5 but since we've had one proxy sensor go bad and literally nothing else that has stopped the press from running full speed I can say this machine is VERY reliable. I'm sure there are other color machines that are the same age and impression count that have had little to no work done on them but I'd bet the vast majority of them have had more than one $40 sensor go out in that time period. I was told during the shopping process that the chopper cylinders weren't very good on the RPM and weren't the preferred style that most manufacturers use so I was worried about that so I bought a few extra cylinders and haven't had to put them in yet so I'd say that the bimba cylinders are at the very least not a weak point on the press and if they are, this press doesn't have many weak areas.
I like the servo drive system on the RPM a lot, it's simple as can be and solid. Not to say the more popular style isn't as good or better, but watching the way the other servos operate I can see why the 2M guys chose to run the press the way they did. I was told the pin-holes for the servo drive would wear out or enlarge due to all the stress they would incur or that the pin would be a weak spot and so far that has proven to not be true. I'd like to mention here that the guys that were telling me these things that they felt were a weak spot on the RPM were not employees of the company some of you might be thinking of. There was a little bit of negative campaigning during the process but more of it came after the deal was done for some reason and it came from everywhere, not just from one source. I don't feel as bad about sales people pointing out weak features or areas of concern on competing presses because it helps to point out why their machine is better but I do think it can be done in a way that sounds like sour grapes or bitterness. Rick has pointed out to me on several occasions areas on other machines that he thinks are weak, but it comes from a place of practical experience and knowledge and not from a source that's trying to close the deal on a press. Over the years I've heard a lot more positive remarks and press features from Rick than negative about his competition and he has always done a great job of explaining why the RPM has used one method or design over another.
I have been a huge proponent of the digital settings and I use it differently than I thought we would. I thought that we would document all the settings we'd use for a particular job but getting to know the press you really don't need to write everything down and you come to know exactly where to put the settings for a particular ink and mesh count and it's like second nature. Some of the tougher jobs we will write down pressure, speed, angle, etc. but for the most part, I know we can print our white ink through a 120/54 at 25"/sec with 22 psi and if we can't, something is wrong and we need to find out what happened. I wish there was a job recall feature on the RPM but I'm not sure if it would be used as much as I think it would.
We routinely change the off contact settings and having very precise control over that is beneficial. Not that everyone needs that type of control but being able to change it in .01" increments can make a difference in the end result if you want/need it to.
Just in the last 10 years we (the screen printer) have some really good options for autos and in the late 90's up till the mid aughts the machines were nothing like we have now. Features have come a long way in a short time and that is due to several factors and we will benefit from that with healthy competition. I do think that there needs to be a top dog and the ones that want to be the leader should work harder to become the top dog and as long as the leader is aware and cares enough to remain at the top then that will push them to make new improvements and we continue to win indirectly.
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Congrats on your purchase, there's nothing like getting new machines and a press is awesome. Now everyone knows I bleed blue and there's several reasons for that but one of the top is I have the confidence if my press goes down I will have a TECH at my shop the next morning if needed. Rich can correct me but if I remember I think m&r has around 55 techs on staff that handle the service calls. This gives me confidence that if my press ops damage the machine or a fluke thing happens that I will have someone with parts in hand to fix it the next day. Now my question to the RPM guys is what happens if something goes down? Are you waiting for the already extremely busy owner of the company to come fix the machine? How long would it take RPM to service a press that someone damaged?
Not trying to make this a pissing match as it was clear you didn't want to go down that path but I feel this is a legitimate question for those that might be interested in some of the smaller companies. How are those guys servicing their presses if an emergency comes up? My gut tells me if it takes them 4 months to build a new press your going to be waiting weeks to get a press back up and running. What happens if someone in the shop knocks the flash over and busts the quartz bulbs, can you get bulbs the very next day etc?( i did this once so thats why I say this)
Like I said not trying to stir the pot, I just am curious how they service these emergencies because with my shop if I go down for hours I'm screwed. M&R and Rich always have my back is something like this happens so to me that is one big reason I will never switch.
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We have had two issues on our 2M machine. The first time I called Maruisz and he answered and walked me through the problem on the spot and we were back up and running immediately. The second time we had a problem that left us with 11 print heads instead of 12. I called him and he overnighted us the part we needed to get that head back up and running. Didn't need it that fast but he made it happen anyway.
There have been several other times where we had questions and most of the time he he answers the phone and helped on the spot. Other times we left a message and he called us back and we still got the help we needed in a timely manner.
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Congrats on your purchase, there's nothing like getting new machines and a press is awesome. Now everyone knows I bleed blue and there's several reasons for that but one of the top is I have the confidence if my press goes down I will have a TECH at my shop the next morning if needed. Rich can correct me but if I remember I think m&r has around 55 techs on staff that handle the service calls. This gives me confidence that if my press ops damage the machine or a fluke thing happens that I will have someone with parts in hand to fix it the next day. Now my question to the RPM guys is what happens if something goes down? Are you waiting for the already extremely busy owner of the company to come fix the machine? How long would it take RPM to service a press that someone damaged?
Not trying to make this a pissing match as it was clear you didn't want to go down that path but I feel this is a legitimate question for those that might be interested in some of the smaller companies. How are those guys servicing their presses if an emergency comes up? My gut tells me if it takes them 4 months to build a new press your going to be waiting weeks to get a press back up and running. What happens if someone in the shop knocks the flash over and busts the quartz bulbs, can you get bulbs the very next day etc?( i did this once so thats why I say this)
Like I said not trying to stir the pot, I just am curious how they service these emergencies because with my shop if I go down for hours I'm screwed. M&R and Rich always have my back is something like this happens so to me that is one big reason I will never switch.
I didn't know anything about autos and am not qualified like an M&R tech would be but one thing I noticed right away with this machine is you don't need a tech to swap out about 98% of what's on this machine. Literally almost everything is plug-in-play. If you can hook up your desktop computer you just bought at best buy then you can work on this machine. I replaced a few parts on the press in south Austin and it took a screw driver and a wrench. Now if you're a guy or a shop who is afraid to unplug an ethernet cable or unscrew a membrane panel or swap out an air valve then you might want to consider getting a machine that only a qualified tech can work on. As Rick gets more machines out there and needs someone on call to fly out and fix things then I'm sure he'll do that...maybe that someone will be me because although I'm not a tech, I don't think there is anything that could go wrong on this press that I couldn't fix with Rick or Mariusz walking me through the tougher things and most of it I could do without any help.
Our Centurian was over my head with how it worked and whenever we had an issue with it I wasn't able to troubleshoot and fix anything. There were miles and miles of electrical wires, dozens of proxy sensors, dozens of fuses, I don't know how many contactors and switches and several more miles of air hoses. Those things aren't really there with the RPM, it's not an issue. I can literally fix or replace any part that could go bad and the diagnostics will tell you where the problem is so you don't need to drill through a password protected menu and know exactly what you're doing to fix it. I've seen so many autos where I was amazed at how complicated everything looked and I compare that to what I have out back and I think that I'd definitely need a tech for most autos, but not this one.
On the same note, if our M&R dryer went down I'd never expect a tech to walk through those doors and fix anything because there is nothing on there that I couldn't fix with someone telling me what to do over the phone. The RPM is the same way for me.
I normally get flash bulbs within two days when I need them and I've had Rick overnight bulbs for me once, but we can go a day or two with a bad bulb. The proxy sensor I needed was already on the press because there is an extra one there for a future add on feature but Rick sent me another proxy sensor to replace the faulty one and it was there in two days but I didn't need it. I know that a servo issue happened on an RPM and Mariusz flew in the next day and fixed the servo issue and flew back that same day after it took him an hour to fix the problem. I know Rick has flown in the next day just the same as another manufacturer's tech would fly in the next day to fix something that the shop couldn't do themselves.
I'm sure if a shop has M&R equipment and a press goes down that there are occasions where a tech could be there the same day but I doubt that happens very often. If it does happen often it would be M&R that could do it. I'll say this for Rick, his press isn't bullet proof, but if the guy has 100 machines out there and he's rarely flying anywhere to fix something which he would be doing if a press needed him to do the service. I'm not saying that anyone who buys an RPM will never need a tech but odds are you won't need someone who is certified to fix it.
Our flash units have had issues but the new units have solved the issue that ours has and Rick has recently worked with me on getting our flashes fixed permanently instead of the short term fixes we've done. I'm glad they've fixed the issue and have a new flash design and not all the older flashes have issues, but ours does when we push it really hard and you guys know I like to print as fast as we can and we've pushed the bulbs past the breaking point. I like to get things flashed in 1-2 seconds and run the auto at 900/hr even on darks so I know if we were like a lot of shops that our flash unit wouldn't be asked to work so hard and would not have issues. When we run the flash like I see most shops run them, I doubt we would blow any bulbs. I can't wait to get one of the new flash units and I've got a shuttle flash on order to try out and if I don't like it then I'll get the new quartz unit.
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RPM now offers a 12 Color press?
I don't know if it has been added to the official RPM lineup, but the machine currently being built for me is a 12 color, 14 station press. I'll ask Rick the next time I speak with him and report back.
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The RPM looks exactly like the Mustang. What's the difference? I definitely like the Mustang.
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Thanks for the great writeup, SQS. It's always fun to read about new gear.
Alan: Have you posted pics of the servo drive on another thread? Sounds interesting, I don't think I've ever seen it.
I remember seeing just about everything on your press BUT that, now that I think of it...
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The RPM looks exactly like the horse. What's the difference? I definitely like the horse.
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The horse? I wrote Mustang...
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the horse is made by the same people just rebranded.
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you probably meant to say mu$tang .. LOL
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Thanks for the great writeup, SQS. It's always fun to read about new gear.
Alan: Have you posted pics of the servo drive on another thread? Sounds interesting, I don't think I've ever seen it.
I remember seeing just about everything on your press BUT that, now that I think of it...
I just searched through my photobucket account and didn't see anything that shows the servo system well. I'll see if I can get a video which I thought I had at one time but my video library is backing up and I can't seem to get everything uploaded to youtube in a timely manner. I have about 6 videos of us printing stuff that need to be uploaded but haven't had time to mess with it.
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RPM now offers a 12 Color press?
Spoke to Rick today, and yes the 12 color is part of the lineup. He's also now offering oversized print area up to 20x24. I passed on that feature as I just couldn't see myself needing to go much bigger than the 18x22 that I'm already getting with the press, and opted for the digital squeegee angle instead.
He also said he could make most configurations of press that anyone would be looking for, and to contact him with anything outside of what's listed on his website (which needs an update).