Emb. quality example attached. Did I really get screwed?

[Denis Kolar]

Ouch     

[ftembroidery]

Dan,

#1 Problem: Poor quality digitizing, #2 Hooping technique (that includes the PROPER use of the CORRECT backing), #3 Thread tensions, #4 Probably sewn way too fast.

Actually, it's not all that easy to diagnose "from afar" even with a decent pic, but I suspect you'll need a different embroiderer.

[Dottonedan]

Thanks everyone for the education. Not having any exp. At Emb. It helps for me to know what to look for next time and can speak a little of the lingo.

I contacted a company about 40 miles from me and they have great samples.
I originally posted here for the contract work and digitizing but nobody here bit on it. I assumed it was just too low in quantity to be attractive as contract. 26 units.

[Denis Kolar]

How big was a small text? I would not make it any smaller than a .25", especially that thin. You could get it that thin but you would have to use thinner needles and 60 weight thread.
26 units for a small shop is a decent amount to work on, but only if the garment is purchased through the shop too. Contract work, not as great of a deal.  

[mk162]

I agree with Dennis, small text is a bear to deal with.  I don't like to go below .2" tall.  Under that and it looks bad usually, especially on polos.  Polos are the worst to sew on and the most popular thing we do.

[inkman996]

From the looks of the back pic there is some serious serious tension issues both top and bottom thread. I cannot tell what the backing is but that could be wrong as well.

[shellyky]

I just saw this thread....here's my response.   "LOL!"  Wow thats nuts.