Computers and Software > Business/Shop Management Programs

No Answer for 2+weeks

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Denis Kolar:

--- Quote from: ericheartsu on December 18, 2012, 08:30:43 AM ---Also responding on a message board, and not even a phone call or email to apologize?

hope everyone who was thinking about this software reads this

--- End quote ---

Search for a T-Works Manager on Google. This board shows up on the first page of Google. Fist one right after T-Works Manager web site

tworksjoe:
I don't normally air things out on a forum, but since your slandering my name and business...

I sent you your links on Dec 3rd, you filed a claim with Paypal on Dec 7th.  We talked the next day on the phone, and have emailed each other at least a half dozen times over the last week. I don't see how that adds up to two weeks with no response.

Eric, you tried to get your money back and didn't because you didn't read that Filemaker Pro was required for Multi-User and was upset about it, even though it says it clearly on two places on the page from which you ordered.

Screened Gear:

--- Quote from: Socalfmf on December 18, 2012, 07:59:52 AM ---really JOE?  relax....I personally would NEVER use someone who just posted the stuff you posted...he is YOUR CUSTOMER...and he is losing money daily because you are too busy? running out of patience?  he spend HIS hard earned money on your product and then goes two weeks without being able to use it?  wow...just wow...BAD on you SIR...I would refund him all his money and apologize....

--- End quote ---

Sam I know alot of people give you crap on here but I agree with you. Its business, either do it right or get out. The screen printing industry needs to make our suppliers accountable for this crap. Do your job and stop making excuses. too busy? running out of patience? Guess what you will soon be running out of business. You should cover your ass, not show it.

GraphicDisorder:
One thing is for certain, people will see this as a example of the type of company you run.  Be it all your fault or not Joe. 

Get Shirts:
Haha, this is crazy.  Who would ever post something like that in response to a customer complaint on a public forum.  Bummer, bc this is one of the few options for mac that doesn't look like complete garbage.

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