Computers and Software > Business/Shop Management Programs

Thoughts on Shopworx Software

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ZooCity:
Too rich for my blood, but looks excellent.

Pattfinn is right on the money.  Our mgmt programs need to tie into front end/sales pipeline mgmt and, preferably, to a web order interface with the client.  It would save an insane about of time, hassles and errors for everyone involved.

Ron Pierson:
I Just bought it. Yep - insanly costly!!

We havent gone live yet. We need to do that on Jan 1 2012 for correect fiscal reporting. We have been building in all senarios (there are lots of them!) since Aug. I have 20 users logged in at any one time. Our biggest hassle is getting it accepted with existing employees. The ROI - as we see it - is HUGE. The info on any job in progress (or processed) it can provide is instant which makes for great customer service and internal management of orders. Yes - it can hook up to web store in a BIG way. We will not use it for that - yet. I wish I would have bought it WAY SOONER. Training would be easier when shops are smaller. Training can be costly but worth it. Use Roy Marques as an installer - he is a welth of good info about Shopworks and can discuss general business while installing. Shopworks is in over 500 shops and has 30,000 users within all those shops. Please do your own research and do it well. Their website has lots of good videos but call them so you can see the detailed ones, not the sales pitch videos.

I do not work for Shopworks or will recieve anything for these comments.

Ron Pierson

ZooCity:
Hey Ron, congrats!  I'm assuming you are a fairly large operation there?  Shopworks seems geared for the big ones.

Ron Pierson:
Hey all.
yep - 65 employees, 21000 sq ft, 2 shifts, 5 days a week - looking to go 7 days a week soon, 60-80 orders a day.......
We REALLY need a state of the art system to get through our day. We have an old system now and Shopworks can supply us with soo much more info......

ZooCity:
thats what I figured when I checked out the program. that price tag is nothing compared to what you guys will save implementing a good system and probably far cheaper than a custom solution.

not to mention the decrease in stress being able to better wrangle an operation that size.  thats worth it for you alone.

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