Anyone ever order from NAZDARS website?

[Cassy Scheffer]

the website says like 5.78 for shipping, but they told me thats an error and they will not honor it.  It would be like 70 bucks shipping.  I said thats not what your website says and they told me its an error and they could not honor it.

Good morning, Jason!  I want to echo Peter's gratitude in surfacing this issue.  Your order has been placed and the online shipping charges honored.  You should be receiving the order confirmation shortly.  We apologize for the error and will take necessary steps to ensure it is addressed for future orders.  Please let us know if there is anything more we can do to serve you.

Thank you for your business!

Cassy Scheffer| Vice President, Service and Quality|
Nazdar SourceOne | 8501Hedge Lane Terrace | Shawnee KS 66227 |
cscheffer@nazdar.com| 913.422.1888 x 2030 | 913.707.6449 Cellular

[jasonl]

Just want to let everyone know that Nazdar did take care of the issue and I couldnt be happier.  Thanks again Nazdar.

and welcome to the board Cassy!

[RICK STEFANICK]

ok

[Rockers]

$190 plus shipping, right?
What did they tell you is the correct price (if the $190 is incorrect) or is it the shipping that was wrong?

btw, with the code in their banner ad, you'll save 15%

Andy:  Thanks for the reminder about the special offer for TSB members at www.SourceOneOnline.com or www.SourceOne.Nazdar.com. 
So you guys ship as well to far far away lands like Japan?


From now through September 30th Nazdar SourceOne is offering TSB members a special coupon to save 15% off MSRP on their next *ink & supply purchase. 

*NOTE:  15% discount is not applicable to equipment purchases) 

Moving forward Nazdar SourceOne plans to partner with TSB and offer different special offers on a variety of products and services that hopefully will make your life a little easier.

[inkman996]

Holy crap I finally signed up and used Nazdars online site order I wanted to take advantage of the promo discount and the site informed me I was the grand winner of a brand new Sportsman EX WOOO HOOOO!

Alright just kidding but I did get the discount I would suggest others take advantage! Maybe with more revenue they can revamp their website some its a horrible web site I dread using.

[inkbrigade]

Holy crap I finally signed up and used Nazdars online site order I wanted to take advantage of the promo discount and the site informed me I was the grand winner of a brand new Sportsman EX WOOO HOOOO!

Alright just kidding but I did get the discount I would suggest others take advantage! Maybe with more revenue they can revamp their website some its a horrible web site I dread using.

I sent Peter a note about four months ago regarding their website and usability issues with it. From what I recall he said they are working on a redesign. I agree, it can't come soon enough, their website is pretty frustrating.

[jasonl]

TOTALLY agree, but for an extra 15% I will make it work.

[inkman996]

They need to list items out in a more concise manner and list them all! As of right now it is painful to search for a specific item under one certain field, and you cant sort by brand at all. I am writing this so he knows what we are talking about.

When it comes to ink ugh that is impossible! It is very hard to tell which item or series you need to look under and then have to interact with the drop downs to find a specific color not cool. Things like ink need to be laid out better and more thoroughly listed as well as chemistry.

[tonypep]

I totally prefer the 800#. Even though you never know who you're going to get we can go over everything together and find out which branch it's coming from etc. More thorough and quicker as well.

[Zelko-4-EVA]

Holy crap I finally signed up and used Nazdars online site order I wanted to take advantage of the promo discount and the site informed me I was the grand winner of a brand new Sportsman EX WOOO HOOOO!

Alright just kidding but I did get the discount I would suggest others take advantage! Maybe with more revenue they can revamp their website some its a horrible web site I dread using.

I actually won a Kindle Fire a few months back - I filled out one of their customer satisfaction surveys.

the more interesting part was when it was being shipped, the train derailed around Gary Indiana.  UPS showed that it was discarded (they said box was damaged).  It showed up a few days later...

[pwalsh]

Holy crap I finally signed up and used Nazdars online site order I wanted to take advantage of the promo discount and the site informed me I was the grand winner of a brand new Sportsman EX WOOO HOOOO!

Alright just kidding but I did get the discount I would suggest others take advantage! Maybe with more revenue they can revamp their website some its a horrible web site I dread using.

I sent Peter a note about four months ago regarding their website and usability issues with it. From what I recall he said they are working on a redesign. I agree, it can't come soon enough, their website is pretty frustrating.

Jamie:  The software and programming methodology that the Nazdar SourceOne website is based on is late 1990’s technology, which is a long, long way from being state of the art. The current site is “Clunky,” making it hard to find what you are looking for, unless you know the specific item number and/or product description.  The “almost” good news is that for the most part the back-end shopping cart works reasonably well in completing the purchase process once you find the item you are looking for.

With that said, it’s entirely unacceptable for an industry leader to not offer a best in class online experience to our customers.  For this reason we are currently in the process of rebuilding the site based on the www.dotnetnuke.com platform. We expect to be able to offer a greatly improved online experience in the short to mid-term.  On another issue I’ll be in your town on Tuesday October 23rd for a meeting in the morning, and was wondering if you might be about that afternoon for me to stop by your shop for a visit?

[Homer]

is there any word on the update to the nazdar website?