"He who marches out of step hears another drum." ~ Ken Kesey
You know, there's a ton of things in this industry that shops either love or hate. I've seenparts cleaners sitting in a dusty corner in many a shop. I've seen TriLoc's like that too,but lord knows that wouldn't happen here.And unfortunately the only way to know is to buy the (occasionally expensive) ticket and take the ride.
I got two of the 1/2" drive ones at Harbor Freight--they only run the coupon a few times a year though. They're pretty close to that on the flyer I have now--12.99. The two I got are not bad for the money--I've only had to reassemble one.
I have split sockets trying to undo bolts. Split right down the side. I try now and only buy good ones like Craftsman also because the metal is thinner and with that some bolts are countersunk and thicker walled sockets won't reach them.