frustrated

[Croft]

small part frustrating situation, Glad I have M&R machines that don't break but when they do what a pain.
 All I can say when there is only 2 distributors in the Largest country in world ( by area  ;)) they have you by the short and curlies.
$11.50 spring with quote from my dist. of $11.50 USD ( no problem ) have one in stock + shipping ( not to me , from M&R to him I'm sure he placed a bigger order than 1 spring with them ) +
brokerage ( can you say crap shoot) have had UPS at my door looking for $60.00 brokerage on a $120.00 item.

I can go direct to M&R no problem but shipping will make it a crazy situation. I guessing I could spend up to $80-100 for 1 sping by the time I get it.
A dist. should have a stash of basic parts.

[Frog]

I'm moving this.
Take your pick: Equipment or M&R's own manufacturer's section. (If the latter, I suggest you word it more like, "dear Rich, WTF?"
To me, it seems like a legitimate issue that he will address.

[Shawn (EIP)]

Sort of the same issue with Workhorse and UPS shipping cost from AZ to NY for something that weighed a fraction of a pound. But in the end Workhorse came through for me and made up for it and shipped my new parts USPS. UPS sucks big time for sending small items.

[Croft]

I'm part of the M&R forum as well but figured I would get flamed as "Cost of doing business" etc.I know it is but I'm sure they wouldn't pay either.

equipment section would be fine.