Hello All,
The printer in question is an Epson T3270, which we've been using in our shop for 3-4 years. Periodically, the print head has come out of alignment. This typically happens when switching from white paper back to clear inkjet film. I am diagnosing it as a misaligned head, because when I'm printing, the two black cartridges are not lining up. This leads to a double print, which is obviously not tenable for printing half tones on film positives.
I have tried everything I know how to do within the printer settings. I have adjusted the platen gap, turned on and off remove skew and every other custom paper setting. When going through the detect paper thickness setup, the thinnest setting still produces two parallel lines that do not overlap.
We had Decision One come out a few months ago to clean the printer, and they advised that it was on it's last legs. Is there any tricks that anyone here knows of to help get the prints looking better just for today? We have a new printer on the way, I just need a fewwww more prints from this one.
I have attached a photo of the film I'm printing, the gap between the two sets of lines is around 0.5mm.
On a side note, I feel like this is not at all a long enough lifespan for a printer this expensive. We stored it covered, and only printed films and occasionally signage for the shop on white roll paper. No weird substrates went through it.
Thanks for your time!
