Anyone use Epson SureColor T3270?

[Logoman]

We have recently purchased this Printer. I am using Accu Rip, Mac, and Adobe Illustrator. The film is on a roll so it is 17" wide. When I print out artwork it will print down the edge of the Roll and not from front edge (if that makes since). This is wasting my film. Any help?
Thx
LM

[Frog]

You're saying that it's rotating 90 degrees?

[Logoman]

It is like it is printing in Portrait mode but should be landscape. So yes rotating 90 degrees.

[Sbrem]

We use exactly that, Mac, Illy, AccuRIP and a T3270. It has to be in a setting somewhere. We are running Black Pearl until we have to change. Here are a couple of pix of my screen when I output...

Steve

[Logoman]

When I set the setting the same a your's (Custom)it does not let me select Auto- Rotate. That is the only difference I see. It still prints incorrectly.

[Frog]

When I set the setting the same a your's (Custom)it does not let me select Auto- Rotate. That is the only difference I see. It still prints incorrectly.

As a workaround, could you switch the width and height?

[Sbrem]

That's odd, as Auto Rotate works for me, but those are my settings in Illy. I have found though, that if you click Auto Rotate to turn it on or off, you do have to reset Custom...

Steve

[cbjamel]

Illustrator not problem per say. chnage the files in the rip. I do it all the tie in cadlink rip on my t3270. but i print al;l one file say a back the same way. all horizontal or vertical per logo.
Shane

[Logoman]

Thank you for all your help.

[Sbrem]

I just opened the AccuRIP app, but I don't see anything in Configuration that would possibly cause the issue. Possibly a setting deep in the T3270's menus?

Steve

I have an email for an Epson tech who has helped me out before if you'd like...