"He who marches out of step hears another drum." ~ Ken Kesey
you have to buy find my font program saves so much time. i took your very awful pic and just used the S and the program found it.Sarah Script. look at the screen shot below and you can see what how it works
I do use Whatfontis.com, but as I said, the jpg from the customer was not very useful. Now that I know the name, I could get the font from Adobe through the Creative Cloud program, it was free, and loaded automatically into Illustrator and Photoshop. Thanks for the help.Steve