screen printing > Non Textile

Preferred Trucking Line?

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GoWestRob:
For all of you that have regular inbound and outbound pallets, which trucking line do you use?  We recently had a pallet of shirts arrive to the customer SOAKED in oil.  The pallet was fully wrapped, so somewhere in transit a supply line must have broke above our pallet and soaked the majority of our boxes with oil.  There was about $7k worth of shirts on the pallet and all were either damaged by the oil or reek of oil.  Our trucking line will only offer a $1500 reconciliation, they are stating that the shirts that did not get covered in oil (but still smell of oil) are not damaged.  In the meantime we had to reprint the whole order.

Long story short, this type of resolution process sucks and we need a new trucking line with better morals.  Which trucking lines do you guys like?

ebscreen:
YRC.

But really they are all bad, especially now. Some just more than others. XPO has been good too.
DHX can fall off a cliff. They may just be regional though.

UPS and FedEx while typically a little higher probably understand damage claims better.

TCT:
In my experience the freight shipping industry has ZERO morals. It's easier once you can except that I think.

We have had great luck with:
-YRC
-Dohrn Transfer
-NM Express
-XPO
-Dayton Freight

HORRIBLE Experence:
- UPS Freight
- Pitt Ohio Express
- SAIA
- Central Transport


If you are ok with doing a consolidated shipment, Roadrunner has worked OK for us.

royster13:
I mostly use Fedex Freight....I like that they the shipment from one end to the other and have good tracking...I use www.freightcom.com as my broker.....

brandon:
Everyone on here reading this get shipping insurance all shipping companies especially freight do not care. They are there to get your skids from A to B and hope they do because otherwise they tell you what you want to hear. When I say shipping insurance I am not talking about "check box if you like to insure this shipment" I am saying get a Shipping Policy with your agent. Separate policy maybe several hundred maybe several thousand a year only you know how much you ship. But it will do far more than any of those companies listed above.

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