For all of you that have regular inbound and outbound pallets, which trucking line do you use? We recently had a pallet of shirts arrive to the customer SOAKED in oil. The pallet was fully wrapped, so somewhere in transit a supply line must have broke above our pallet and soaked the majority of our boxes with oil. There was about $7k worth of shirts on the pallet and all were either damaged by the oil or reek of oil. Our trucking line will only offer a $1500 reconciliation, they are stating that the shirts that did not get covered in oil (but still smell of oil) are not damaged. In the meantime we had to reprint the whole order.
Long story short, this type of resolution process sucks and we need a new trucking line with better morals. Which trucking lines do you guys like?