Direct to Garment > DTG - General
Time to call them out... DTG "Print Partners"
Homer:
--- Quote from: Frog on July 11, 2018, 11:47:06 AM ---
--- Quote from: JeridHill on July 11, 2018, 11:38:13 AM ---True but with the colors being that far off, the operator can only do so much.
--- End quote ---
...like look at what's coming out perhaps?
--- End quote ---
...Or through quality control and packaging? There's a whole lot of "not giving a ----" going on here. seems to be the new normal.
Frog:
--- Quote from: Homer on July 11, 2018, 12:09:47 PM ---
--- Quote from: Frog on July 11, 2018, 11:47:06 AM ---
--- Quote from: JeridHill on July 11, 2018, 11:38:13 AM ---True but with the colors being that far off, the operator can only do so much.
--- End quote ---
...like look at what's coming out perhaps?
--- End quote ---
...Or through quality control and packaging? There's a whole lot of "not giving a ----" going on here. seems to be the new normal.
--- End quote ---
Then, and not a bad idea, all stages of their system would need to have an available display of the original artwork for comparison.
JeridHill:
Looking at the image, there appears to be a couple issues I see:
1. There are no fades into black, just hard edges. Chances are this is software.
2. The colors are off, but when I say off, I mean like they shouldn't be there. For example, the blue flame I would argue should have almost no yellow in it whereas on the print, it's heavy in yellow. So this tells me either the ICC is extremely off, which is hard to imagine, or the RIP has an incorrect ink configuration. So maybe the actual order of ink is YMCK but the order in the RIP is KCMY or something to that nature
But again, what happened with the print is 2nd in nature to the real QC issue of a customer receiving this as is.
JeridHill:
I can't believe how difficult it is to get a photo of this image. The camera wants to adjust the blue to include more red and I'm getting glare. I think the blue in real life is a little less red and more on the cyan side. That being said, a design like this would look much better if you were to adjust the midtones. I printed this on a DTG M2.
Frog:
Jerid, I am thinking that the extra care and ensuing time that you and others here may spend showing that better is possible on this goes completely against the standard practice of the business model of this company.
That said, I would still think that an email with an attached image illustrating of what they would do should have been forthcoming.
Question for other DTG'ers, especially those who do it for the trade "how much tweaking and correction is included in your standard pricing?
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