"He who marches out of step hears another drum." ~ Ken Kesey
Message me, we can get you on the beta for our new scheduler this year
I did the trial after the rep posted. We currently use Shopvox Express plan to enter our order details and production specs. We invoice in QB. We do mostly contract work, we aren't buying the garments. I was hoping I would be able to enter our price matrix and YoPrint would allow us to invoice and enter all specs right inside one program and then it would also work with QB. We had a hard time figuring out how to even enter a job. There wasn't much help from inside the program. We weren't able to get the price matrix figured out at all. Again, we only did the trial. I was comparing to the setup we currently have and only interested if this program made things more efficient for us. It seemed cumbersome and that it was going to take more steps for us to get them same info compared to what we have now. These are just my opinions from working with this program a very short amount of time. Both Shopvox and Monday were easier to setup and use on day 1. I would like to hear if someone got this setup and going and how it is working out.
Quote from: avogel on February 04, 2020, 12:39:57 PMI did the trial after the rep posted. We currently use Shopvox Express plan to enter our order details and production specs. We invoice in QB. We do mostly contract work, we aren't buying the garments. I was hoping I would be able to enter our price matrix and YoPrint would allow us to invoice and enter all specs right inside one program and then it would also work with QB. We had a hard time figuring out how to even enter a job. There wasn't much help from inside the program. We weren't able to get the price matrix figured out at all. Again, we only did the trial. I was comparing to the setup we currently have and only interested if this program made things more efficient for us. It seemed cumbersome and that it was going to take more steps for us to get them same info compared to what we have now. These are just my opinions from working with this program a very short amount of time. Both Shopvox and Monday were easier to setup and use on day 1. I would like to hear if someone got this setup and going and how it is working out.Thanks for the information here. Did you contact them at all? I'm wondering what kind of support they have.So with Shopvox it just seemed more simple and streamlined the way you are using it?Sent from my SM-G970U using Tapatalk
Hey Maff & Avogel,I am Jason, the Principal Engineer at YoPrint. I wanted to reach out to you personally to address some of the concerns.First of all, I apologize for the lack of in-app help. As you have noted, we are a new product on the market and we've spent most of our time feature development and neglected help. We are currently addressing this right now and working having more support and in-app help. You can find our current help articles here https://support.yoprint.com and tutorial vides here https://www.youtube.com/channel/UC4yEKP_-b_uVAYcifponZRg. Another issue you brought up was about how you have to enter one service per location. You can create a job preset to speed everything up. You can use this link to see how to accomplish this https://support.yoprint.com/article/46-job-preset. We have built many similar optimizations throughout out the app to make the process faster, they are just not well documented.Right now, the best way to evaluate if YoPrint will work for you business is to schedule a free 1-on-1 demo. If you are willing to give us a chance, please send an email to team@yoprint.com and we will schedule one right away.
Thanks Jason for chiming in here. I will definitely give it a trial run, I'd like to see how it compares to a few different programs. One thing we have now is a clean and straight forward invoice with just one price per item, it makes it simple to read and understand for the customer. So I'm hoping our next system will keep that going, even if writing the invoice on the back end is more involved, we want to make sure the customer view is clean.