"He who marches out of step hears another drum." ~ Ken Kesey
My guy who does the cleaning is a little bit ocd.... and the nozzle checks are super clean, but I will check it out with him tomorrow.
Move the head all the way to the left, open the door and put your phone inside with the flashlight on, look at the plate the heads are mounted in. I bet somewhere on or around it, its gummed up. You can clean it with the pink solution just dont touch the head. I have been through every single issue known to man with this unit. Also, upgrading ink......in my opinion and some other professionals who dont want to be named, DONT upgrade. D2a is probably the best ink they have ever made. Some will argue this, but after switching to Type 6, we had to switch back almost immediately. Food for thought!
Update:We are getting a new headboard (motherboard looking thing) and it was suggested we get a new print head... just... in..... case.I will update this after installation!