Epson Pro 4800 repair in Atlanta

[printguy]

Does anyone know of a printer repair shop or service in Atlanta GA. Tried Dawn Electronics, but they cannot make the repair for several days.
Thanks

[blue moon]

what's wrong with it?

pierre

[mimosatexas]

That was going to be my question.  After fixing mine (with pierre's help) and working on two others, it seems like it would have to be something pretty bad (ie replace vs repair) to not be able to fix something yourself with the right tools and guidance.  Once you get into them, they are pretty simple to clean up and fix.

[printguy]

Upon start up or if it starts up when I attempting to print, I get Error 0001001E.

[blue moon]

ugh, looking at google searches, sounds like something to do with the encoder. . . it seems like you can open it up and poke around in hopes of finding something, but it seems you are right, EPSON will have to fix it.

pierre

[ebscreen]

Paper feed motor error.

Check for jams/blockages. When starting up does the paper feed move at all (listen/watch) or does it
error out immediately? This particular error is from the controller sending too much voltage to the motor,
IE it's working too hard.

If the feed all seems well pull left cover off (looking at printer) and be sure that the encoder disk (clear plastic
circle attached to paper feed roller) is clean and not out of whack. This is unlikely given the error however.

If it's neither than the main board or motor is probably toast.

[Homer]

Paper feed motor error.

Check for jams/blockages. When starting up does the paper feed move at all (listen/watch) or does it
error out immediately? This particular error is from the controller sending too much voltage to the motor,
IE it's working too hard.

If the feed all seems well pull left cover off (looking at printer) and be sure that the encoder disk (clear plastic
circle attached to paper feed roller) is clean and not out of whack. This is unlikely given the error however.

If it's neither than the main board or motor is probably toast.

that's what happened to mine. Clean it well with some rubbing alcohol and q tip....should fix you up.

[mk162]

Dawn is about the only company around that is Epson certified.  They stay dang busy though.  I had them out a couple weeks back to look at a problem on the i-image, they have to come back with the parts to do the main repair.  No biggie, I had him go through the printer and clean, lube and inspect it. 

They do a good job, I've have them repair a 3000, 4800 and the 7900 on the i-image.

[printguy]

Thanks all for the help - was able to remedy it without a tech service call.

[blue moon]

Thanks all for the help - was able to remedy it without a tech service call.

what did you have to do so others know. . .?

pierre

[mk162]

Thanks all for the help - was able to remedy it without a tech service call.

what did you have to do so others know. . .?

pierre

Probably the standard, "turn it off, wait 10 minutes and turn it back on."

Kidding, but the internet is such an amazing resource when it comes to finding out error codes and how to fix them.

[printguy]

There was a blockage in the gear - a simple, gentle twist got it twirling again.