Opportunity is missed by most people because it is dressed in overalls and looks like work. - Thomas Edison
We just got a mixing system, so this may change.PMS mix: $25 or $50 ($25 normally, $50 for a small PITA order where the customer is being more trouble than they are worth).Color tinting: $0In my market, 9 out of 10 customers do not need a PMS match, they just feel it's the best way to ask for a color, or are a graphic artist in their own mind and being fussy. Most customers will then be fine with the free color tinting (aka the eye ball mix that will get you close enough). For customers who I order in a custom mix for, there will be no additional charge as long as I still have it on my shelf. Nor will I charge another customer who wants that PMS color if it happens to be on my shelf. For bigger customers who require it (Universities and corporate logo color match) I will waive the charge if the order is big enough and/or I think we will get repeat business. These colors will rarely change for them and most likely be involved in all their orders.Now that I can mix in-house I will re-address this as I may start keeping less "stock colors" on my shelf.
Only been open about 3.5 months and app 200 Pantones later............those 4 digit colors are quite popular!