Computers and Software > Computers and Software - General
DSL major issue
inkman996:
Everything above was tried. The tech unplugged every computer and every fax etc and connected both wirelessly and directly to the router/modem. Still the same. He installed a new modem and still the same. I went in today and called tech support and tried my own things, I unplugged every single phone and device in the whole damn place and nothing. I then went to the dmarc and disconnected every connection for the 4th line except for the one to the modem and still the same. I am convinced it is their crap somewhere either in the building or at the nearest box and yet they continue to deny it. Tomorrow is really going to suck.
Gilligan:
So wait... the tech hooked up a new modem and went directly to HIS laptop and it STILL did not work and he STILL blamed YOU?!?!
This makes no sense. Speak with some supervisor(s)... this is ridiculous!
Fresh Baked Printing:
Try a firmware update on the router.
Try changing ports.
Try swapping NICs.
Try NIC in different slot.
inkman996:
I am sick to my stomach now. Been here for two hours trying to fix this.
Gilligan been on phone for one hour trying to get them to do something and asked for a supervisor, here is the answer I got they use an independent contractor for tier 2 support, and yep it is not f-ing free. They continue to assume it is our problem.
Here is how retarded they are, they say we must have made a setting change in our server, guess what we have no server we are connected directly and that is it. All four computers are effected including any device brought in from the outside still the same. If I go home and log into our control panel and use ATT webmail under our domain guess what it works perfectly. These idiots cannot understand there is something wrong with their lines here. The fool that was here saturday spent most of his time tagging lines at the dmarc like it would help or something. Then he continued to make a mess of all our lines. And this is on our dime WTF!
Calling comcast and seeing how fast they can get in here and wire us in, unfortunately we just had a major snow storm with lots of utility damage. One of our neighbors is kind enough to allow us to use their wireless connection till we are running again.
mk162:
dump DSL, it stinks. We had a T1 and just upgraded to cable. Holy crap that is fast. Wicked fast.
Like 19mb per second up and 13 down.
I think I am paying for 22 down, 11 up or something around there, but it isn't guaranteed.
Just tested it...
http://speedtest.net/
So far I LOVE comcast. 3 lines in, plus internet for $194 a month.
Good luck man.
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