"He who marches out of step hears another drum." ~ Ken Kesey
They are much improved in the service area. Volt was a home run in all sizes.We had a new titan, sold it, got a new 10c horizon, second new 6chorizon this january. Putting in their 1st stratus 2 they made that we bought used on weds this week..As the service has improved, it is way easier to have an ongoing relationship.no reason not to consider them anymore.Get to know the reps. Ours is Mike J. and he has bent over backwards for us.Plus my printers love the aries interface.