"He who marches out of step hears another drum." ~ Ken Kesey
RonM&R Digital has a 24/7 line +1-847-410-3500. It is the same number you call any time of the day. This issue sounds like it could be a dirty encoder strip/sensor reading it poorly because it slid out of position. (most likely option)orOne of the X-prox sensors could be on its way our and reading/sending itermittent signals.
Hey Zoo - GOOD question...!!We still have film backups but when we get in this situation and I tell the art department they have to run film - OMG - you would have thought I asked them to use a rotary phone...LMAOThe I-Image is so strong, we never think about it. I have a very well put together maintenance program and the machine is spotless considering the amount of work we have pumped through it.The I-Image does not count screens, it adds up "square meters" of ink used. here is the result - 20492218 sq meters to date.......that's almost 8 sq miles of JUST INK ALONE - (I think). I have another way of getting to screen usage.However - these last two days scared me so bad I purchased another. The order is in the works as I type. We need two anyway - lots of screens a day here.RP