We got burned hard by freightquote awhile back. Verbal setup of the shipment with our rep w. insurance (almost new auto press). Major, heinous damage happened, whoops they didn't catch that about the insurance.....our overall business insurer came through for us and subrogated freightquote or possibly the carrier in the end. A lawyer couldn't/didn't help us at all in that situation. So don't ever do a verbal PO for LTL shipping.
Someone on here whom I can't recall but am eternally grateful to pointed me to Keyship Express. Great broker, straightforward, all shipments are contractually auto-insured to the amount we enter. Very happy.
