"He who marches out of step hears another drum." ~ Ken Kesey
Bummer Donnie. I upgraded my Fastrip to FilmMaker (same software product line.. made by CadLink).One of the CadLink exec's posts on Preston's site (cavedave).I'd try American Screen Supply:http://www.americanscreensupply.com/index.php?l=product_detail&p=307I had a similar dongle problem and the free tech support at American Screen supply got me back up and running (dongle hasp recognized)... but I bought the $220 FilmMaker upgrade thru them.
Update. Film Maker and T-rip are the exact same program. I purchased the dongle version of Film Maker. In the mean time, I downloaded the Film Maker Trial version. I can print spot but I am unable to print half tones. Everything wants to print cymk. I spent the greater part of 3 hours on the phone with Frank at American Screen. We went over all the settings and even downloaded the program on another computer. Same thing. Needles to say he is perplexed. Cadlink was supposed to call today. As of yet...issue still pending. I will keep everyone posted.