"He who marches out of step hears another drum." ~ Ken Kesey
i have been trying to steer my customers in getting those sublimated ones from Teamwork apparel..if you order 1 or 50, same price. They are pretty quick too. The customer can pay for rush too. I also explain that the style will not be discontinued next year if you need a couple more.BUT for people that want less expensive jerseys this prob is not an option..LOLWe try to make it clear to them when they order, but of course they will not remember.
We suck it up and print the jersey. These little teams are the lifeblood of a shop that relies on word-of-mouth/community opinion and I believe that add-ons just come with the territory. Deliver with a smile, complain loudly when they leave.