Workhorse's shipping department definitely leaves a lot to be desired.
my first chopper upgrade came to me with all the plastic air fittings broke off due to improper packing... of course they packed the new micro assembly in the same box too, and all the nylon parts of the micros were busted off too.
Phil took care of things really quick and got the fittings shipped out at no cost, but it still was a bummer.